CPRA Community Feedback Survey
1.
How did you hear about the Community Police Review Agency (CPRA)?
Social Media/Online
Word of Mouth
Community Event
Other (please specify)
2.
How would you rate your overall experience with the Oakland Community Police Review Agency (CPRA)?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
3.
Which aspects of CPRA's service are you most satisfied with?
Professionalism
Timeliness
Communication
Thoroughness
Other (please specify)
4.
What improvements would you suggest for CPRA?
5.
Please rate CPRA's responsiveness to your concerns on a scale of 1-5.
1 star
2 stars
3 stars
4 stars
5 stars
6.
What methods do you prefer for receiving updates from the agency?
Email
Text Message
Social Media
Community Meetings
Other (please specify)
7.
Rate the following aspects of the agency's service on a sliding scale
Poor
Fair
Good
Very Good
Excellent
N/A
Professionalism
Poor
Fair
Good
Very Good
Excellent
N/A
Timeliness
Poor
Fair
Good
Very Good
Excellent
N/A
Communication
Poor
Fair
Good
Very Good
Excellent
N/A
8.
Have you previously filed a complaint regarding the Oakland Police Department?
Yes
No
Other (please specify who you filed this complaint with)
9.
Please share any additional comments or feedback.