Please take a few minutes to complete this customer service survey. Your responses will help Northeast Indiana governments improve the permitting process. This survey will take less than 5 minutes to complete.

Question Title

* 1. In what jurisdiction did you receive a permit?

Question Title

* 2. What is your role?

Question Title

* 3. What was the type of project

Question Title

* 4. From application to receiving my permit, I feel:

Question Title

* 5. How often do you apply for permits?

Question Title

* 6. Did you use the city/county's website to find information?

Question Title

* 7. Please rate your satisfaction for the following aspects of customer service:

  Very Satisfied Satisfied Unsatisfied Very Unsatisfied
Timeliness
Staff Knowledge
Overall Satisfaction
Convenient

Question Title

* 8. What is most important to you in the permitting process?

Question Title

* 9. Multiple departments are often involved in the permitting process.  If that was the case with your permit, were you satisfied with the coordination and timeliness efforts made by reviewing departments?

Question Title

* 10. Please offer any other comments and/or suggestions regarding your experience with the permitting process.

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration in making service improvements in the future. 

Northeast Indiana's Permitting Excellence Coalition is comprised of 15 jurisdictions working together to streamline the permitting process to make getting a permit for your business more transparent and straightforward.  We are committed to helping businesses in our region efficiently and effectively navigate the permitting processes in our participating jurisdictions.  

For more information, please contact HPG Network at (260) 439-8372.

Question Title

* 11. Name (optional):

Question Title

* 12. Contact information (optional):

Question Title

* 13. Please indicate if you would like to be contacted.

T