Canada IBA Catastrophe Insurance Survey

THANK YOU for taking the time to help the industry by completing this quick survey. Your input ensures that we recognise the best policies available and lets carriers know where they need to improve their offerings to help your clients. What’s more – by taking part in this survey you get the chance to win one of Amazon’s latest Fire HD 10 tablets – perfect for portable entertainment or work on the go.

Question Title

* When choosing a policy for a client, generally how important are the following coverages
(5 most important, 1 not important)

	1 (not important)	2	3	4	5 (most important)
Earthquake	Earthquake 1 (not important)	Earthquake 2	Earthquake 3	Earthquake 4	Earthquake 5 (most important)
Storm Insurance (Hurricane and Tornado)	Storm Insurance (Hurricane and Tornado) 1 (not important)	Storm Insurance (Hurricane and Tornado) 2	Storm Insurance (Hurricane and Tornado) 3	Storm Insurance (Hurricane and Tornado) 4	Storm Insurance (Hurricane and Tornado) 5 (most important)
Flood	Flood 1 (not important)	Flood 2	Flood 3	Flood 4	Flood 5 (most important)
Wildfire	Wildfire 1 (not important)	Wildfire 2	Wildfire 3	Wildfire 4	Wildfire 5 (most important)
Claims Payment/Processing	Claims Payment/Processing 1 (not important)	Claims Payment/Processing 2	Claims Payment/Processing 3	Claims Payment/Processing 4	Claims Payment/Processing 5 (most important)
Flexibility/Customization of policies	Flexibility/Customization of policies 1 (not important)	Flexibility/Customization of policies 2	Flexibility/Customization of policies 3	Flexibility/Customization of policies 4	Flexibility/Customization of policies 5 (most important)
Underwriting expertise	Underwriting expertise 1 (not important)	Underwriting expertise 2	Underwriting expertise 3	Underwriting expertise 4	Underwriting expertise 5 (most important)
Customer Service	Customer Service 1 (not important)	Customer Service 2	Customer Service 3	Customer Service 4	Customer Service 5 (most important)

Question Title

* Which catastrophe insurance policies do you offer clients

Policy Name:

Company:

Question Title

* How well do you think this policy performs on the below out of 5?
Leave blank any you are unsure about or are not relevant (1 - poor, 5 excellent)

	1 (poor)	2	3	4	5 (excellent)
Earthquake	Earthquake 1 (poor)	Earthquake 2	Earthquake 3	Earthquake 4	Earthquake 5 (excellent)
Storm Insurance (Hurricane and Tornado)	Storm Insurance (Hurricane and Tornado) 1 (poor)	Storm Insurance (Hurricane and Tornado) 2	Storm Insurance (Hurricane and Tornado) 3	Storm Insurance (Hurricane and Tornado) 4	Storm Insurance (Hurricane and Tornado) 5 (excellent)
Flood	Flood 1 (poor)	Flood 2	Flood 3	Flood 4	Flood 5 (excellent)
Wildfire	Wildfire 1 (poor)	Wildfire 2	Wildfire 3	Wildfire 4	Wildfire 5 (excellent)
Claims Payment/Processing	Claims Payment/Processing 1 (poor)	Claims Payment/Processing 2	Claims Payment/Processing 3	Claims Payment/Processing 4	Claims Payment/Processing 5 (excellent)
Flexibility/Customization of policies	Flexibility/Customization of policies 1 (poor)	Flexibility/Customization of policies 2	Flexibility/Customization of policies 3	Flexibility/Customization of policies 4	Flexibility/Customization of policies 5 (excellent)
Underwriting Expertise	Underwriting Expertise 1 (poor)	Underwriting Expertise 2	Underwriting Expertise 3	Underwriting Expertise 4	Underwriting Expertise 5 (excellent)
Customer Service	Customer Service 1 (poor)	Customer Service 2	Customer Service 3	Customer Service 4	Customer Service 5 (excellent)

Other (please specify all relevant and rate accordingly)

Question Title

* Which other catastrophe insurance policies do you offer?
Leave blank if no other policies are suitable

Policy name:

Company:

Question Title

* I don’t offer clients any other policies

This policy is all I need

I would like to offer more but there are no other suitable policies available

Question Title

* Your details:
You must enter valid contact details to be entered into the prize draw.

First name:

Last name:

Email address:

Question Title

* When choosing a policy for a client, generally how important are the following coverages(5 most important, 1 not important)

Question Title

* Which catastrophe insurance policies do you offer clients

Question Title

* How well do you think this policy performs on the below out of 5?Leave blank any you are unsure about or are not relevant (1 - poor, 5 excellent)

Question Title

* Which other catastrophe insurance policies do you offer?Leave blank if no other policies are suitable

Question Title

* I don’t offer clients any other policies

Question Title

* Your details:You must enter valid contact details to be entered into the prize draw.

* When choosing a policy for a client, generally how important are the following coverages
(5 most important, 1 not important)

* How well do you think this policy performs on the below out of 5?
Leave blank any you are unsure about or are not relevant (1 - poor, 5 excellent)

* Which other catastrophe insurance policies do you offer?
Leave blank if no other policies are suitable

* Your details:
You must enter valid contact details to be entered into the prize draw.