The City of Marathon Fire Rescue takes tremendous pride in serving our community. To accomplish our mission, we need your help by completing this short survey related to the services we provide. Although we always appreciate positive feedback, we are equally interested in hearing how we can improve. The survey is voluntary and anonymous. Space is provided to share your contact information if you would like a member of the department to follow up with you. Thank you for taking the time to complete this survey and help us enhance our customer service experience. 

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* 1. Which event or type of service prompted you to interact with Marathon Fire Rescue?

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* 2. When did this occur?

Date
Time

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* 3. Where did your interaction occur? (Street Address, Business Name, Intersection, (Be Specific)

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* 4. For Emergency calls only: From the time I called 9-1-1, Marathon Firefighters arrived on the scene quickly.

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* 5. Marathon Fire Rescue personnel conducted themselves with integrity and professionalism.

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* 6. Marathon Fire Rescue personnel were well groomed and professional in appearance.

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* 7. Marathon Fire Rescue personnel provided service with a clear intent to provide excellence.

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* 8. Marathon Fire Rescue personnel took time to explain their actions.

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* 9. Marathon Fire Rescue personnel were knowledgeable and competent. 

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* 10. Overall, how would you rate the service provided by Marathon Fire Rescue?

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* 11. Please provide any comments, suggestions, feedback, that can assist us in evaluating the services we provide.