Exit this survey Fitness Center Survey In a continuing effort to provide the highest quality fitness center, we utilize feedback from our members - those who know our services best. Below you will find a brief survey of our services. We would appreciate it if you could complete the survey and place in the confidential envelope. You may drop it by the center or in the mail at your convenience. Please know that your feedback provides us with the opportunity to look at our areas of strength, as well as areas in which we could improve.Thank you in advance for your time. Question Title * 1. Front Desk Poor Average Good Excellent Outstanding Clean and well-kept (am) Clean and well-kept (am) Poor Clean and well-kept (am) Average Clean and well-kept (am) Good Clean and well-kept (am) Excellent Clean and well-kept (am) Outstanding Clean and well-kept (pm) Clean and well-kept (pm) Poor Clean and well-kept (pm) Average Clean and well-kept (pm) Good Clean and well-kept (pm) Excellent Clean and well-kept (pm) Outstanding Front desk staff friendly and inviting (am) Front desk staff friendly and inviting (am) Poor Front desk staff friendly and inviting (am) Average Front desk staff friendly and inviting (am) Good Front desk staff friendly and inviting (am) Excellent Front desk staff friendly and inviting (am) Outstanding Front desk staff friendly and inviting (pm) Front desk staff friendly and inviting (pm) Poor Front desk staff friendly and inviting (pm) Average Front desk staff friendly and inviting (pm) Good Front desk staff friendly and inviting (pm) Excellent Front desk staff friendly and inviting (pm) Outstanding Question Title * 2. Juice Bar Poor Average Good Excellent Outstanding N/A Availability of snacks Availability of snacks Poor Availability of snacks Average Availability of snacks Good Availability of snacks Excellent Availability of snacks Outstanding Availability of snacks N/A Quality of food and beverages Quality of food and beverages Poor Quality of food and beverages Average Quality of food and beverages Good Quality of food and beverages Excellent Quality of food and beverages Outstanding Quality of food and beverages N/A Variety of food and beverages Variety of food and beverages Poor Variety of food and beverages Average Variety of food and beverages Good Variety of food and beverages Excellent Variety of food and beverages Outstanding Variety of food and beverages N/A Friendliness of server Friendliness of server Poor Friendliness of server Average Friendliness of server Good Friendliness of server Excellent Friendliness of server Outstanding Friendliness of server N/A Timeliness of food preparation Timeliness of food preparation Poor Timeliness of food preparation Average Timeliness of food preparation Good Timeliness of food preparation Excellent Timeliness of food preparation Outstanding Timeliness of food preparation N/A Question Title * 3. Locker Rooms Poor Average Good Excellent Outstanding N/A Clean and well kept Clean and well kept Poor Clean and well kept Average Clean and well kept Good Clean and well kept Excellent Clean and well kept Outstanding Clean and well kept N/A Toiletries fully stocked Toiletries fully stocked Poor Toiletries fully stocked Average Toiletries fully stocked Good Toiletries fully stocked Excellent Toiletries fully stocked Outstanding Toiletries fully stocked N/A Question Title * 4. Member Activities Poor Average Good Excellent Outstanding N/A Variety of activities available Variety of activities available Poor Variety of activities available Average Variety of activities available Good Variety of activities available Excellent Variety of activities available Outstanding Variety of activities available N/A Staff availability Staff availability Poor Staff availability Average Staff availability Good Staff availability Excellent Staff availability Outstanding Staff availability N/A Instructor quality Instructor quality Poor Instructor quality Average Instructor quality Good Instructor quality Excellent Instructor quality Outstanding Instructor quality N/A Awareness and communication of programs Awareness and communication of programs Poor Awareness and communication of programs Average Awareness and communication of programs Good Awareness and communication of programs Excellent Awareness and communication of programs Outstanding Awareness and communication of programs N/A Question Title * 5. Personal Trainers Poor Average Good Excellent Outstanding N/A Staff friendly and inviting Staff friendly and inviting Poor Staff friendly and inviting Average Staff friendly and inviting Good Staff friendly and inviting Excellent Staff friendly and inviting Outstanding Staff friendly and inviting N/A Quality of training Quality of training Poor Quality of training Average Quality of training Good Quality of training Excellent Quality of training Outstanding Quality of training N/A Approachable Approachable Poor Approachable Average Approachable Good Approachable Excellent Approachable Outstanding Approachable N/A Availability for assistance Availability for assistance Poor Availability for assistance Average Availability for assistance Good Availability for assistance Excellent Availability for assistance Outstanding Availability for assistance N/A Question Title * 6. Child Care Poor Average Good Excellent Outstanding N/A Clean and well kept Clean and well kept Poor Clean and well kept Average Clean and well kept Good Clean and well kept Excellent Clean and well kept Outstanding Clean and well kept N/A Level of staff interaction Level of staff interaction Poor Level of staff interaction Average Level of staff interaction Good Level of staff interaction Excellent Level of staff interaction Outstanding Level of staff interaction N/A Staff friendly and inviting Staff friendly and inviting Poor Staff friendly and inviting Average Staff friendly and inviting Good Staff friendly and inviting Excellent Staff friendly and inviting Outstanding Staff friendly and inviting N/A Question Title * 7. Group Fitness Poor Average Good Excellent Outstanding N/A Instructor on time Instructor on time Poor Instructor on time Average Instructor on time Good Instructor on time Excellent Instructor on time Outstanding Instructor on time N/A Quality of Instruction Quality of Instruction Poor Quality of Instruction Average Quality of Instruction Good Quality of Instruction Excellent Quality of Instruction Outstanding Quality of Instruction N/A Class size Class size Poor Class size Average Class size Good Class size Excellent Class size Outstanding Class size N/A Cleanliness of room Cleanliness of room Poor Cleanliness of room Average Cleanliness of room Good Cleanliness of room Excellent Cleanliness of room Outstanding Cleanliness of room N/A Variety of classes Variety of classes Poor Variety of classes Average Variety of classes Good Variety of classes Excellent Variety of classes Outstanding Variety of classes N/A Question Title * 8. Weight and Cardio Rooms Poor Average Good Excellent Outstanding N/A Clean and well kept Clean and well kept Poor Clean and well kept Average Clean and well kept Good Clean and well kept Excellent Clean and well kept Outstanding Clean and well kept N/A Equipment in working condition Equipment in working condition Poor Equipment in working condition Average Equipment in working condition Good Equipment in working condition Excellent Equipment in working condition Outstanding Equipment in working condition N/A Availability of equipment Availability of equipment Poor Availability of equipment Average Availability of equipment Good Availability of equipment Excellent Availability of equipment Outstanding Availability of equipment N/A Up-to-date equipment Up-to-date equipment Poor Up-to-date equipment Average Up-to-date equipment Good Up-to-date equipment Excellent Up-to-date equipment Outstanding Up-to-date equipment N/A Question Title * 9. Overall Experience Poor Average Good Excellent Outstanding How would you rate your overall experience with the fitness center? How would you rate your overall experience with the fitness center? Poor How would you rate your overall experience with the fitness center? Average How would you rate your overall experience with the fitness center? Good How would you rate your overall experience with the fitness center? Excellent How would you rate your overall experience with the fitness center? Outstanding Question Title * 10. Would you recommend the fitness center to a friend or family member? Yes No Question Title * 11. We would appreciate any further comments regarding your answers, or suggestions on how to improve our services Question Title * 12. Name (optional) Question Title * 13. Email address (optional) Done