Avionics Satisfaction Survey

The editors of Aviation Consumer and KITPLANES are conducting an avionics satisfaction survey for an upcoming market report.

We want to know about your recent (within the past two years) experience with specific brands, the support behind them, the installation and anything else you’d like other consumers to know.
1.What type of aircraft do you own/operate?
2.In which category is your aircraft?
3.What brand of avionics did you purchase and or have installed?
4.How many unit repairs/replacement components were needed?
5.How would you describe the overall performance and reliability?
6.What is your level of satisfaction with the brand of your avionics, to include its customer support?
7.What is your level of satisfaction with the shop/installer (and third-party wiring facility if it’s a homebuilt system)  including how it handled warranty repairs
8.How long was the aircraft down for the installation?
9.Are you satisfied with the avionics’ ability to work with third-party equipment (in other words, how well does it play with others)? 
10.Specifically, what could play better? (autopilot interface, failsafe backup, etc)
11.How did you learn to operate your new avionics?
12.If building an experimental kit, how much of the work did you outsource?
13.What was the level of difficulty if you did the work yourself?
14.If you performed a DIY installation (for an Experimental airplane, as an example), how would you rate the documentation?
15.What shop did the installation and or wiring?
16.If you knew then what you know now, would you still make the investment?
17.Has the upgrade expanded your mission capabilities?
18.Is there anything you want us to know about your experience with a particular brand?