PT. ITOCHU LOGISTICS INDONESIA

Customer Satisfaction Survey
(2021 Performance)

Question Title

STOP CORONA VIRUS.....! (WASH YOUR HANDS - WEAR A MASK - KEEP YOUR DISTANCE)

Thank you for taking part in this important survey measuring customer satisfaction for PT. ITOCHU LOGISTICS INDONESIA.

Please click "OK" to begin

Question Title

* 1. Please fill in your details

Name

Company

Email Address

Phone Number

Question Title

* 2. Overall,
how satisfied are you with PT. ITOCHU LOGISTICS INDONESIA?

Extremely satisfied

Very satisfied

Somewhat dissatisfied

Not so satisfied

Not at all satisfied

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* 3. How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 4. How responsive have we been to your questions or inquiries?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

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* 5. How comfortable do you feel with our trucking pick-up and delivery services?

Extremely comfortable

Very comfortable

Somewhat comfortable

Not so comfortable

Not at all comfortable

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* 6. How knowledgeable did our Customer service seem to you?

Extremely knowledgeable

Very knowledgeable

Somewhat knowledgeable

Not so knowledgeable

Not at all knowledgeable

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* 7. How comfortable are you with our Operational Handling performance?

Extremely comfortable

Very comfortable

Somewhat comfortable

Not so comfortable

Not at all comfortable

Question Title

* 8. How comfortable are you with our Billing and Invoicing performance?

Extremely comfortable

Very comfortable

Somewhat comfortable

Not so comfortable

Not at all comfortable

PT. ITOCHU LOGISTICS INDONESIA

Customer Satisfaction Survey
(2021 Performance)

Question Title

Question Title

* 1. Please fill in your details

Question Title

* 2. Overall,
how satisfied are you with PT. ITOCHU LOGISTICS INDONESIA?

Question Title

* 3. How well do our services meet your needs?

Question Title

* 4. How responsive have we been to your questions or inquiries?

Question Title

* 5. How comfortable do you feel with our trucking pick-up and delivery services?

Question Title

* 6. How knowledgeable did our Customer service seem to you?

Question Title

* 7. How comfortable are you with our Operational Handling performance?

Question Title

* 8. How comfortable are you with our Billing and Invoicing performance?

Question Title

* 9. What are the strengths of PT. ITOCHU LOGISTICS INDONESIA?

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* 10. What are the weaknesses of PT. ITOCHU LOGISTICS INDONESIA?

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* 11. How likely is it that you would recommend PT. ITOCHU LOGISTICS INDONESIA to a friend or colleague?

Question Title

Question Title

* 1. Please fill in your details

Question Title

* 2. Overall, how satisfied are you with PT. ITOCHU LOGISTICS INDONESIA?

Question Title

* 3. How well do our services meet your needs?

Question Title

* 4. How responsive have we been to your questions or inquiries?

Question Title

* 5. How comfortable do you feel with our trucking pick-up and delivery services?

Question Title

* 6. How knowledgeable did our Customer service seem to you?

Question Title

* 7. How comfortable are you with our Operational Handling performance?

Question Title

* 8. How comfortable are you with our Billing and Invoicing performance?

Question Title

* 9. What are the strengths of PT. ITOCHU LOGISTICS INDONESIA?

Question Title

* 10. What are the weaknesses of PT. ITOCHU LOGISTICS INDONESIA?

Question Title

* 11. How likely is it that you would recommend PT. ITOCHU LOGISTICS INDONESIA to a friend or colleague?

* 2. Overall,
how satisfied are you with PT. ITOCHU LOGISTICS INDONESIA?