Exit this survey Area Agency on Aging of Western Michigan - Information & Assistance Survey Information and Referral Quality Survey Thank you for taking the time to complete this short survey on your experience with our intake department staff. Your feedback will help us continue to provide a high level of service for all future requests. Question Title * 1. Did our staff help determine the type of information you were looking for? Yes No Other (please specify) Question Title * 2. Was the information you received from our staff what you had requested? Yes No Other (please specify) Question Title * 3. Did we respond to your inquiry within two business days? Yes No If no, how long did it take us to respond to your inquiry? Question Title * 4. Was our staff courteous and knowledgeable? Yes No Additional Comments Next