Highland City Broadband Survey Question Title * 1. What type of internet service do you currently have? Cable DLS Wireless Cellular Other (please specify) OK Question Title * 2. Do you have telephone service that is non-cellular? Yes No Other (please specify) OK Question Title * 3. Which of the following Video Services do you currently have? TDS Cable Dish Satellite DirecTV Satellite Netflix Hulu SlingTV Youtube TV DirecTV Now Playstation Vue None Other (please specify) OK Question Title * 4. Currently, how much do you pay for internet service each month? No Internet I only use free hotspots Under $40 $40 to $60 $61 to $80 $81 to $100 $101 to $120 More than $120/mo I don't know Nothing - my internet is included as part of a package (i.e. HOA fees, rent) Other (please specify) OK Question Title * 5. What is the download speed of your internet connection Up to 10 Mbps 11 Mbps - 25 Mbps 26 Mbps - 50 Mbps 51 Mbps - 100 Mbps 101 Mbps - 150 Mbps Greater than 150 Mbps Other (please specify) OK Question Title * 6. Why did you select the Internet service that you currently have? (select all that apply) It is the best priced option available It is the fastest option available It is the most reliable service available It is the best option bundled with other services (i.e. phone, TV) I have no other options I am part of a bulk contract and am required to have it (through HOA or rent) Other (please specify) OK Question Title * 7. How likely is it that you would recommend your current Internet service to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 8. Are you supportive of the city actively pursuing additional broadband options for our community? Yes No Other (please specify) OK Question Title * 9. Are you supportive of the city building a fiber-to-the-home network if it can be paid for only by those that voluntarily sign up for services (no taxes or fees for non-subscribers)? Yes No Other (please specify) OK Question Title * 10. If you were offered the following options from a fiber broadband provider, what would you sign up for? $65 for 250 Mbps download / 250 Mbps upload $78 for 1 Gbps download / 1 Gbps upload $229 for 10 Gbps download / 10 Gbps upload None - I would keep my current service Other (please specify) OK Question Title * 11. If you answered the previous question "None - I would keep my current service" to the previous question, why would you keep your current Internet service? I am happy with my current service Switching to another provider is a hassle It is bundled with video service has channels I can't get from other providers I don't want to lose my email address I use them for phone service and don't want to lose my phone number Switching would cost me more money I don't need faster service than what I currently have I like their bundle of services and don't want to have to buy services from multiple providers I am forced to keep it through an HOA or rental agreement OK Question Title * 12. What is your street address? (optional) OK Question Title * 13. What is your name? (optional) OK Question Title * 14. What is your email address? (optional) OK Question Title * 15. Would you like to receive email updates on any news related to the city pursuing additional broadband options? Yes No If yes, please provide your email address. OK DONE