Canada - Health Consumer Insurance Survey

THANK YOU for taking the time to help the industry by completing this quick survey. Your input ensures that we recognize the best policies available and lets carriers know where they need to improve their offerings to help your clients.

Question Title

* When choosing a policy for a client, generally how important are the following coverages
(5 most important, 1 not important)

	1 (not important)	2	3	4	5 (most important)
Individual	Individual 1 (not important)	Individual 2	Individual 3	Individual 4	Individual 5 (most important)
Priority Care	Priority Care 1 (not important)	Priority Care 2	Priority Care 3	Priority Care 4	Priority Care 5 (most important)
Group Benefits	Group Benefits 1 (not important)	Group Benefits 2	Group Benefits 3	Group Benefits 4	Group Benefits 5 (most important)
Customer Service	Customer Service 1 (not important)	Customer Service 2	Customer Service 3	Customer Service 4	Customer Service 5 (most important)
Claim Payment/Processing	Claim Payment/Processing 1 (not important)	Claim Payment/Processing 2	Claim Payment/Processing 3	Claim Payment/Processing 4	Claim Payment/Processing 5 (most important)

Question Title

* Which health consumer policies do you offer clients

Policy Name:

Company:

Question Title

* How well do you think this policy performs out of 5

	1 (worst)	2	3	4	5 (excellent)
Individual	Individual 1 (worst)	Individual 2	Individual 3	Individual 4	Individual 5 (excellent)
Priority Care	Priority Care 1 (worst)	Priority Care 2	Priority Care 3	Priority Care 4	Priority Care 5 (excellent)
Group Benefits	Group Benefits 1 (worst)	Group Benefits 2	Group Benefits 3	Group Benefits 4	Group Benefits 5 (excellent)
Customer Service	Customer Service 1 (worst)	Customer Service 2	Customer Service 3	Customer Service 4	Customer Service 5 (excellent)
Claim Payment/Processing	Claim Payment/Processing 1 (worst)	Claim Payment/Processing 2	Claim Payment/Processing 3	Claim Payment/Processing 4	Claim Payment/Processing 5 (excellent)

Question Title

* Do you offer any other Health policies

yes

Question Title

* When choosing a policy for a client, generally how important are the following coverages(5 most important, 1 not important)

Question Title

* Which health consumer policies do you offer clients

Question Title

* How well do you think this policy performs out of 5

Question Title

* Do you offer any other Health policies

* When choosing a policy for a client, generally how important are the following coverages
(5 most important, 1 not important)