Town of Gravenhurst Corporate Communication Community Survey
1.
What type of resident do you consider yourself?
Full-Time, Year Round
Part-time, 6 Months – 11 Months
Seasonal, 6 Months or Less
Flex, live in the Town but work outside of the community
2.
Please select the option that best describes yourself. I am responding to this survey as a ______
Town of Gravenhurst resident
Business owner in the Town of Gravenhurst
Both a resident and a business owner
Working in the Town of Gravenhurst but living elsewhere
Visitor
3.
How old are you?
(We are asking this to better determine what channels (i.e. Social Media) are better suited for specific audiences in Gravenhurst)
13-17
18-24
25-34
35-44
45-54
55-64
65+
4.
If you use Social Media, which platforms do you regularly use?
Please select all that apply.
Facebook
Twitter/X
Instagram
LinkedIn
YouTube
Snapchat
I do not use Social Media
Other (please specify)
5.
If you do use social media, how frequently do you access your social media accounts?
Everyday
A few times a week
Once a week
A few times a month
Once a month
6.
Do you own a Mobile Phone/Smart Phone?
Yes
No
Other (please specify)
7.
The Town frequently needs to share important information and updates to residents and businesses. How would you prefer to receive this information?
Please select all that apply.
Facebook
Instagram
Twitter/X
Text Message
Email Newsletter
Mail to your Residence or Business
Radio (Moose FM, Country 102, etc.)
Printed Brochure, Poster, Flyer
MuskokaRegion.com
Website (www.gravenhurst.ca)
Newspaper
Other (please specify)
None of the above
8.
When you are
looking
for Town information, where would you most likely look?
Please select all that apply.
Facebook
Instagram
Twitter/X
Email Town Staff
Email Newsletter
Google
Printed Brochure, Poster, Flyer
MuskokaRegion.com
Website (www.gravenhurst.ca)
Council Agendas/Minutes
Other (please specify)
None of the above
9.
What town information, services or issues are you
most
interested in hearing about?
Please select all that apply.
Budget
By-Laws & By-Law Changes
Building Permits
Burn Permits
Business Supports
Council Meetings & Updates
Development, Planning & Zoning
Events & Festivals
Emergency & Fire Services
Garbage & Recycling
Library
Property Taxes
Recreation Programs
Roads
Snow & Winter Operations
Tourism & Attractions
Other (please specify)
None of the above
10.
If the Town of Gravenhurst needs your feedback on a topic or issue, how would you prefer to participate?
Please select all that apply
Community In-Person Meeting
Community Virtual Meeting
Direct to Council Member
Direct to Town of Gravenhurst Staff Member
Email
Mail
Social Media
Survey-Online
Survey-Paper
Website
Other (please specify)
None of the above
11.
How frequently do you check for news and updates regarding the Town of Gravenhurst?
Daily
Weekly
Bi-weekly
Monthly
I do not regularly check for updates
12.
In your opinion, do you feel well-informed and knowledgeable regarding Town operations, projects and initiatives?
Yes, I feel well informed and knowledgeable
Somewhat, but there is room for improvement
No, I am not aware and would like to learn more about the Town
13.
In your opinion, do you feel that the Town is open and transparent in sharing news and information with the public?
Yes, I feel that the Town is transparent
Yes, but I feel that there is room for improvement
No, I do not feel that the Town is transparent
14.
Within the past year, have you participated in a Town of Gravenhurst public engagement opportunity such as a public meeting, survey, public information session, open house or Town Hall?
Yes
No
Unsure
15.
In your opinion, do you feel informed and knowledgeable about Council meetings and the decisions of Council?
Yes, I feel well informed and knowledgeable
Somewhat, but there is room for improvement and a need for increased public information
No, I am not aware and would like to learn more about the Town
16.
All Committee of the Whole Meetings, Council Meetings and Planning Council, are live streamed and archived (for one year) on the Town website. How often do you watch the live stream and/or archived meeting videos?
Regularly
Sometimes
Never
I was not aware that meetings were live streamed and archived
17.
How often do you visit the Town of Gravenhurst Website (www.gravenhurst.ca)?
Several times per week
Once per week
A few times a month
A few times per year
I do not regularly visit the Town website
18.
In your opinion, are you able to easily navigate and find the information you are looking for when accessing the Town website?
Yes, the Town website is easy to use and navigate
Yes, but the Town website has room for improvement
No, the website is difficult to use
Website Comments
19.
A primary method of communication with residents is email notifications to subscribers through the Town website. Please indicate your level of interest for each of the following news topics that you would be interested in subscribing to:
Please check all that apply
Council and Committee of the Whole News (Agendas, Minutes & Highlights)
Committee News (Agenda and Minutes)
Business and Economic Development Updates
Service Disruptions
Town Media Releases, Information and General Updates
Community Events, Festivals and Recreational Programming
Public Meetings and Development Projects
Emergency Alerts and Notifications
Other (please specify)
None of the above
20.
In your opinion, how can the Town improve communications with residents (i.e. methods of communication)/What methods of communication would you like the Town to use?)
21.
Please provide any additional comments and/or feedback regarding Town communications activities and efforts.