Family Rights Group provide interactive digital advice via online forums, live webchat, and an email advice enquiry form. We also have lots of information and advice tools on our website.

This survey should take around 3 minutes. There are no right or wrong answers and we really value your honest feedback. Your answers will help us measure the impact of our services and improve them.


Responses will be kept in confidence according to the Family Rights Group's Confidentiality Policy and Privacy Policy.
If you would like to make a complaint, comment or compliment about our service that you would like us to respond to please see our Complaints, Comments and Compliments Policy for details of how to contact us. Please do not use this survey to request further help or advice. If you need further advice and information please visit our website or phone our advice line.

Question Title

* 1. Which of the following Family Rights Group Advice Services have you used? (please tick all that apply)

Question Title

* 2. Please tell us your relationship to the child(ren) whose situation led you to use FRG's online advice service

Question Title

* 3. Please indicate the age of the child(ren) at the time you used FRG's online advice service

 
Child 1
Child 2
Child 3
Child 4
Child 5

Question Title

* 4. What is your ethnicity?

Question Title

* 5. Do you have a disability?

Question Title

* 6. What is your age?

Question Title

* 7. How helpful or unhelpful did you find Family Rights Group's digital advice service?

Question Title

* 8. I have a better understanding of what I have to do as a result of using Family Rights Group's digital advice service?

Question Title

* 9. I have a better understanding of children’s services' procedures as a result of the information provided on FRG's digital advice service.

Question Title

* 10. I understand the law better as a result of using Family Rights Group's digital advice service.

Question Title

* 11. How would you say you were coping before accessing Family Rights Group's digital advice service?

Question Title

* 12. How about after using Family Rights Group's digital advice service?

Question Title

* 13. To what extent would you say that using Family Rights Group's digital advice service improved your ability to cope?

Question Title

* 14. Have you used any other online services to get advice on this issue?

Question Title

* 15. Do you have any other comments about Family Rights Group's digital advice service?

Question Title

* 16. Do you give permission for Family Rights Group to use anonymised quotes from your survey responses in our publications, one our website and social media?

Question Title

* 17. Would you be willing to be contacted for further research?

Question Title

* 18. Please provide us with your contact details

T