The City of Shelby Natural gas Department is required to evaluate the effectiveness of our public awareness program in order to comply with 49 CFR part 192. This survey is intended for any individual who digs or operates equipment around underground pipelines. Your participation is greatly appreciated!

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* 1. In the last 12 months have you seen, heard, or received any information regarding Natural Gas Safety from the City of Shelby?

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* 2. If you have seen, heard, or received information regarding Natural Gas Safety, what was the source? (Check all that apply)

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* 3. Have you contacted the City of Shelby Natural Gas Department in the past 12 months to inquire about the location of any natural gas pipeline?

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* 4. How often would you say you or your company calls the North Carolina One Call System (NC811) prior to digging in a new location?

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* 5. If not "Always" why? (Regarding previous question)

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* 6. Have you received any information regarding safe digging practices from the City of Shelby in the last 12 months?

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* 7. What reason(s) would you call 811 prior to digging?

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* 8. Roughly how many people in your company actually determine where to dig?

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* 9. What is the APWA Universal Color Code for Natural Gas (Flag/Paint Color)?

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* 10. Have you, or your company, ever unexpectedly encountered a natural gas pipeline while digging in the last 12 months?

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* 11. If "Yes" to the previous question, how many were "Close Calls" and/or how many were actual damages? (Skip question if you answer "No" to the previous question)

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* 12. Do you agree or disagree that the City of Shelby Natural Gas Department has been doing a good job informing excavators about Natural Gas safety and safe digging practices?

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