E-Permits Survey

Question Title

* 1. How was your experience creating your e-permit account?

Very easy

Easy

Ok

Difficult

Very difficult

Question Title

* 2. How was your experience managing your e-permit account once created?

Very easy

Easy

Ok

Difficult

Very difficult

Question Title

* 3. What device did you use to create and/or manage your account?

PC/Desktop Computer

Mobile (Android)

Mobile (IOS)

Tablet (Android)

Ipad

Question Title

* 4. What age bracket do you belong to?

Under 40

40 - 60

Over 60

Question Title

* 5. Did you need to contact the City for assistance during the create/or manage account process?

Yes (in person)

Yes (by telephone)

Yes (by email)

No

Question Title

* 6. Did you require any assistance from a family member, friend or other, with creating your account?

Yes

No

If yes, provide details

Question Title

* 7. Do you think the e-permit system will make it easier for you to manage your residential parking permits?

Yes

No

Not sure

Question Title

* 8. Do you have any other comments or feedback you would like to make regarding your experience thus far with the system itself or City staff, or any suggestions you think could improve the system?