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DPSS

DPSS Research Units Survey

Dear DPSS Customers,

Thank you for using our services recently.

We hope our reports are helpful to your business and we would like to know more about your experience with our services. If you would please fill out this 5-minute survey to rate our services, we will utilize the results to provide you with the best quality product. All information will remain anonymous and be kept confidential.

Thank you for your participation!
1.Please select your division:(Required.)
2.Please select the research unit you interacted with for your request.(Required.)
3.When was the last time you interacted with our unit representative?(Required.)
4.Check all the boxes that correspond to your request type:(Required.)
5.How would you rate the following aspects of our services?(Required.)
Poor
Fair
Good
Very Good
Excellent
N/A
The ease of filling out the service request form
Communication from the unit representative
Progress updates on the status of the request
6.For question 5, please add any additional comments regarding our services.
7.Overall, are you satisfied with the request process?(Required.)
8.How would you rate the following aspects of our products?(Required.)
Strongly disagree
Disagree
Neither disagree nor agree
Agree
Strongly agree
N/A
The due date agreed upon was reasonable.
The content of the report was clear and understandable.
Results of the analysis were accurate.
The Executive Summary/Recommendations were comprehensive.
The product that was provided addressed the items identified in the submitted request.
The report met your expectations.
9.For question 8, please add any additional comments regarding our products.
10.Overall, are you satisfied with the product you received?(Required.)
11.Please share any other comments, questions, or concerns with our team. Thanks.