Exit Customer Testimonial Template Question Title * How long have you been a customer of ours? Less than a month 1-12 months 1-3 years Over 3 years Never used Question Title * What product/service were you using before you switched to ours? Select all that apply. Competitor A Competitor B Competitor C Didn’t switch Question Title * What problem were you trying to solve with our product? Question Title * What made our product or service stand out from other options? Select all that apply. Price Ease of use Quality of service Features & Capabilities Other Specify Question Title * What have you been able to achieve using our product/service? How has our product/service made your life easier? Question Title * What has surprised you about our product/service? Question Title * Would you recommend our product/service to a colleague? Yes No Done