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Customer Satisfaction Project Management Survey
We want your opinion! Please help us out by filling out the Customer Satisfaction Estimator survey. Continued improvement is our goal and we need your help to reach it. Thank you in advance for your time and feedback.
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1.
The project manager provided quality customer service.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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2.
The project manager provided quality communication.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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3.
All of my comments and concerns about the project were addressed.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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4.
The project manager responded to me in a timely manner.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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5.
The project manager provided a quality deliverable that met my needs.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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6.
The project manager held regular project meetings.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
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7.
Change orders were appropriately discussed with me.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
N/A
Provided by ICT Student Technology & Planning