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* 1. Customer Details

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* 2. Todays Date

Date

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* 3. Invoice Number or Web Order Number

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* 4. Product Code

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* 5. Item Description

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* 6. If purchased instore how did you pay?

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* 7. If purchased online or over phone how did you pay?

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* 8. Date Item Returned

Date

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* 9. TRACKING NUMBER IF RETURNED VIA COURIER

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* 10. Reason For Return

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* 11. Prefered Return Outcome

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* 12. Name Of New Product To Exchange Item For (if applicable)

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* 13. Name Of Staff Member You Are Dealing With

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* 14. Method Of Interaction For Product Resolution

Thank you for completing this form.

PLEASE NOTE - if you are sending back a Wetsuit, please ROLL the wetsuit, DO NOT fold the wetsuit as it will crease the fabric and when it arrives to us we will not accept the return.

Please send your item back to:

Attn Returns
Underground Skate & Surf
306 Hibiscus Coast Highway
Orewa
Auckland, 0931

Please remember to includce your name and order/ invoice number inside the parcel so that we can match your parcel to the returns form.

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