CULC/CBUC Think Tank on Recovery & Reimagined Library Services Post Covid-19

Public Libraries Post Covid-19 Consultation Survey

The CULC/CBUC Think Tank members will use input from this survey to develop a report with recommendations to support public libraries in their efforts to develop recovery plans and redesigned service delivery post COVID19. This survey will take less than 10 minutes to complete.

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* 1. What are the most important roles for public libraries in helping our communities recover? (pick 3)

Building cohesion in community

Supporting job seekers

Supporting small business and entrepreneurs to restart the economy

Connecting people to government supports and services

Helping lower income groups and families return to normal

Helping community members be informed and connected

Supporting community members who suffer from social isolation

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* 2. In what areas do you think libraries most need assistance from the CULC Think Tank? (pick 3)

Dealing with circulation of physical materials

Identifying and training staff to work in the changing environment

Policies that should be in place and sample policies

Communicating with politicians and the public

How to re-establish services in phases

Adapting library spaces for new health and safety requirements

Adapting library programs to accommodate physical distancing

Changing the way libraries work with partners to help them and their clients recover

Ensuring staff feel safe to return to work (materials handling, distancing concerns)

Other (please specify)

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* 3. Do you think libraries should do more or less of these as part of recovery plans?

	More	Same	Less
Buying digital materials	Buying digital materials More	Buying digital materials Same	Buying digital materials Less
Buying physical materials	Buying physical materials More	Buying physical materials Same	Buying physical materials Less
Providing digital storytimes and other programs for children	Providing digital storytimes and other programs for children More	Providing digital storytimes and other programs for children Same	Providing digital storytimes and other programs for children Less
Providing digital programs for adults	Providing digital programs for adults More	Providing digital programs for adults Same	Providing digital programs for adults Less
Using phone, TV or alternative mechanisms for delivery of programs/services	Using phone, TV or alternative mechanisms for delivery of programs/services More	Using phone, TV or alternative mechanisms for delivery of programs/services Same	Using phone, TV or alternative mechanisms for delivery of programs/services Less
Alternative services outside the library facility	Alternative services outside the library facility More	Alternative services outside the library facility Same	Alternative services outside the library facility Less
Offering computer/device access or lending	Offering computer/device access or lending More	Offering computer/device access or lending Same	Offering computer/device access or lending Less
Offering virtual delivery of technology support	Offering virtual delivery of technology support More	Offering virtual delivery of technology support Same	Offering virtual delivery of technology support Less
Advocating for broadband in all communities	Advocating for broadband in all communities More	Advocating for broadband in all communities Same	Advocating for broadband in all communities Less
Ways to borrow materials outside library doors	Ways to borrow materials outside library doors More	Ways to borrow materials outside library doors Same	Ways to borrow materials outside library doors Less

Other (please specify)

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* 4. What are the top three areas libraries should consider as they plan adapting services? (pick 3)

Libraries should:

provide services that are safe for staff to deliver

watch how community behaviour has changed and respond to that

provide services that the community needs the most

provide services the community uses the most

communicate more to the public about health and safety measures

help people shift to digital materials

focus on delivering more digital programs

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* 5. During recovery, the population that is most important for my library to focus on is:

vulnerable populations

children and families

youth

seniors

newcomers

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* 1. What are the most important roles for public libraries in helping our communities recover? (pick 3)

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* 2. In what areas do you think libraries most need assistance from the CULC Think Tank? (pick 3)

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* 3. Do you think libraries should do more or less of these as part of recovery plans?

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* 4. What are the top three areas libraries should consider as they plan adapting services? (pick 3)Libraries should:

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* 5. During recovery, the population that is most important for my library to focus on is:

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* 6. Would you like to share other critical considerations for the CULC Think Tank?

* 4. What are the top three areas libraries should consider as they plan adapting services? (pick 3)

Libraries should: