TacomaFIRST 311: Customer Satisfaction Survey

Question Title

* 1. Is this your first time using TacomaFIRST 311 Online Service?

Yes

No

Question Title

* 2. What did you use the TacomaFIRST 311 Online Service for?

Create a New Request Type

Modify Existing Request Type

Request a Report

Request Additional Training

Other (please specify)

Question Title

* 3. My request was completed in a timely manner.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Question Title

* 4. How clear was the process for submitting your request?

Very Clear

Somewhat Clear

Neutral

Not Clear

Question Title

* 5. I was satisfied with my overall service experience.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Question Title

* 6. Please provide any comments on the service you received or any other service, information, or improvements you would like to see for TacomaFIRST 311 in the future.

Question Title

* 7. Name (Optional)