Covina Police Department Community Satisfaction Survey Please rate your experience: Question Title * 1. Your initial phone contact was handled promptly and courteously. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree N/A Additional Comments (optional) Question Title * 2. The officer who contacted you was courteous and professional. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree N/A Additional Comments (optional) Question Title * 3. The officer showed concern for the situation. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree N/A Additional Comments (optional) Question Title * 4. Overall, I am satisfied with the level of service I received from the Covina Police Department. Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree N/A Additional Comments (optional) Question Title * 5. Do you consider the City of Covina a safe community? Yes, exceptionally safe Somewhat safe Somewhat unsafe No, exceptionally unsafe If you rated 'unsafe', please explain why: Question Title * 6. Please choose up to three (3) issues that concern you the most. Assault / Battery Burglary Auto Theft Fraud Drugs Driving under the Influence (DUI) Gangs Homelessness Identity Theft Mental Health Issues Traffic Violations (speeding, etc.) Trespassing Parking Violations Violent Crime (murder, rape, etc.) Other (please specify) Question Title * 7. If you would like to provide additional comments or suggestions regarding the police department, please do so. Question Title * 8. THIS INFORMATION IS OPTIONAL. We encourage you to provide any/all of the information below, should your responses require follow-up contact. Thank you for completing this customer satisfaction survey! Name: Address: Business (if applicable): Contact Phone Number (include area code): Email: Incident/Case Number: Police Department Personnel You Had Contact with (if known): Date of the Interaction: Time of the Interaction: Done