COVID-19 & Community Associations: Economic & Staffing Impact on Business Partners Survey

Question Title

* 3. Select your primary customer in the community association housing model.

Community associations

Management companies

Other (please specify)

Question Title

* 4. How many community associations did you serve prior to COVID-19?

1-24

25-99

100-249

250+

Question Title

* 5. How has your number of clients/customers changed due to COVID-19?

I have more clients/customers than before COVID-19

I have less clients/customers than before COVID-19

My client/customer base is about the same

Other (please specify)

Question Title

* 6. Have you experienced a delay in commitment (contract signing) from clients/customers due to COVID-19?

Yes

Other (please specify)

Question Title

* 7. What is the status of your accounts receivables? (Please list % for each category and the total must equal 100%)

Current

Less than 30 days past due

31-60 days past due

More than 60 days past due

Question Title

* 8. What percentage of your company's revenue comes from products and services sold to community associations and/or community association management companys?

0-25%

26-50%

51-75%

76-100%

Question Title

* 9. What is your company or community association division's actual revenue compared to budgeted revenue for January-June 2020?

0-10% less than budget

11-25% less than budget

26-50% less than budget

51-75% less than budget

76-100% less than budget

Equal to budgeted revenue

1-10% greater than budget

11-25% greater than budget

26-50% greater than budget

51-75% greater than budget

76-100% greater than budget

Question Title

* 10. What is your company or community association division's projected revenue for July-December 2020?

0-10% less than budget

11-25% less than budget

26-50% less than budget

76-100% less than budget

Equal to budgeted revenue

1-10% greater than budget

11-25% greater than budget

26-50% greater than budget

51-75% greater than budget

76-100% greater than budget

Question Title

* 11. What is your company or community association division's projected NET PROFIT for January-December 2020?

0-10% less than budget

11-25% less than budget

26-50% less than budget

51-75% less than budget

76-100% less than budget

Equal to budgeted net profit

1-10% greater than budget

11-25% greater than budget

26-50% greater than budget

51-75% greater than budget

76-100% greater than budget

Question Title

* 12. What was your company's annual gross revenue for calendar year 2019?

Up to $250,000

$250,000 - $500,000

$500,000 - $1,000,000

$1 million - $2.5 million

$2.5 million - $5 million

$5 million - $10 million

More than $10 million

Question Title

* 13. How many employees were in your company/firm prior to COVID-19?

1-10

11-25

26-50

51-100

100+

Question Title

* 14. How has COVID-19 impacted your staffing?

Declined by 1-25%

Declined by 26-50%

Declined by 51-75%

Declined by 76-100%

Staff remained the same

Increased by 1-25%

Increased by 26-50%

Increased by 51-75%

Increased by 76-100%

Question Title

* 15. What impact has COVID-19 had on your company or community association's budgeted expenses?

Declined by 1-25%

Declined by 26-50%

Declined by 51-75%

Declined by 76-100%

Remained the same

Increased by 1-25%

Increased by 26-50%

Increased by 51-75%

Increased by 76-100%

Question Title

* 16. If you have reduced expenses due to COVID-19, which areas of your business did you reduce expenses?

Personnel

Marketing

Administration

Real estate

Other (please specify)

Question Title

* 17. Have you seen an increase in cost of doing business specifically due to COVID-19?

Yes

Unknown

Question Title

* 18. Which costs have you seen increase due to COVID-19?

Personnel

Marketing

Administration

Technology

Sanitization

Other (please specify)

COVID-19 & Community Associations: Economic & Staffing Impact on Business Partners

Question Title

* 1. Which best describes the type of product or service your company provides to community associations/managment companies?

Question Title

* 2. In which state does your company do business?

Question Title

* 3. Select your primary customer in the community association housing model.

Question Title

* 4. How many community associations did you serve prior to COVID-19?

Question Title

* 5. How has your number of clients/customers changed due to COVID-19?

Question Title

* 6. Have you experienced a delay in commitment (contract signing) from clients/customers due to COVID-19?

Question Title

* 7. What is the status of your accounts receivables? (Please list % for each category and the total must equal 100%)

Question Title

* 8. What percentage of your company's revenue comes from products and services sold to community associations and/or community association management companys?

Question Title

* 9. What is your company or community association division's actual revenue compared to budgeted revenue for January-June 2020?

Question Title

* 10. What is your company or community association division's projected revenue for July-December 2020?

Question Title

* 11. What is your company or community association division's projected NET PROFIT for January-December 2020?

Question Title

* 12. What was your company's annual gross revenue for calendar year 2019?

Question Title

* 13. How many employees were in your company/firm prior to COVID-19?

Question Title

* 14. How has COVID-19 impacted your staffing?

Question Title

* 15. What impact has COVID-19 had on your company or community association's budgeted expenses?

Question Title

* 16. If you have reduced expenses due to COVID-19, which areas of your business did you reduce expenses?

Question Title

* 17. Have you seen an increase in cost of doing business specifically due to COVID-19?

Question Title

* 18. Which costs have you seen increase due to COVID-19?

Question Title

* 19. Please share comments about how your business has been impacted by COVID-19.