Canada - Commercial General Liability Insurance Survey

THANK YOU for taking the time to help the industry by completing this quick survey. Your input ensures that we recognise the best policies available and lets carriers know where they need to improve their offerings to help your clients. What’s more – by taking part in this survey you get the chance to win one of Amazon’s latest Fire HD 10 tablets – perfect for portable entertainment or work on the go.

Question Title

* When choosing a policy for a client, generally how important are the following coverages
(5 most important, 1 not important)

	1 (not important)	2	3	4	5 (most important)
bodily injury and property damage	bodily injury and property damage 1 (not important)	bodily injury and property damage 2	bodily injury and property damage 3	bodily injury and property damage 4	bodily injury and property damage 5 (most important)
personal and advertising	personal and advertising 1 (not important)	personal and advertising 2	personal and advertising 3	personal and advertising 4	personal and advertising 5 (most important)
medical expenses	medical expenses 1 (not important)	medical expenses 2	medical expenses 3	medical expenses 4	medical expenses 5 (most important)
Tenants' legal liability	Tenants' legal liability 1 (not important)	Tenants' legal liability 2	Tenants' legal liability 3	Tenants' legal liability 4	Tenants' legal liability 5 (most important)
Product liability	Product liability 1 (not important)	Product liability 2	Product liability 3	Product liability 4	Product liability 5 (most important)
reputational harm	reputational harm 1 (not important)	reputational harm 2	reputational harm 3	reputational harm 4	reputational harm 5 (most important)
customer service	customer service 1 (not important)	customer service 2	customer service 3	customer service 4	customer service 5 (most important)
claim payment/processing	claim payment/processing 1 (not important)	claim payment/processing 2	claim payment/processing 3	claim payment/processing 4	claim payment/processing 5 (most important)

Question Title

* Which commercial general liability insurance policies do you offer clients

Policy Name:

Company:

Question Title

* How well do you think this policy performs on the below out of 5?
Leave blank any you are unsure about or are not relevant (1 - poor, 5 excellent)

	1 (poor)	2	3	4	5 (excellent)
bodily injury and property damage	bodily injury and property damage 1 (poor)	bodily injury and property damage 2	bodily injury and property damage 3	bodily injury and property damage 4	bodily injury and property damage 5 (excellent)
personal and advertising	personal and advertising 1 (poor)	personal and advertising 2	personal and advertising 3	personal and advertising 4	personal and advertising 5 (excellent)
medical expenses	medical expenses 1 (poor)	medical expenses 2	medical expenses 3	medical expenses 4	medical expenses 5 (excellent)
tenants' legal liability	tenants' legal liability 1 (poor)	tenants' legal liability 2	tenants' legal liability 3	tenants' legal liability 4	tenants' legal liability 5 (excellent)
product liability	product liability 1 (poor)	product liability 2	product liability 3	product liability 4	product liability 5 (excellent)
reputational harm	reputational harm 1 (poor)	reputational harm 2	reputational harm 3	reputational harm 4	reputational harm 5 (excellent)
customer service	customer service 1 (poor)	customer service 2	customer service 3	customer service 4	customer service 5 (excellent)
claim payment/processing	claim payment/processing 1 (poor)	claim payment/processing 2	claim payment/processing 3	claim payment/processing 4	claim payment/processing 5 (excellent)

Other (please specify all relevant and rate accordingly)

Question Title

* Which other commercial general liability insurance policies do you offer?
Leave blank if no other policies are suitable

Policy name:

Company:

Question Title

* I don’t offer clients any other policies

This policy is all I need

I would like to offer more but there are no other suitable policies available

Question Title

* Your details:
You must enter valid contact details to be entered into the prize draw.

First name:

Last name:

Email address:

Question Title

* When choosing a policy for a client, generally how important are the following coverages(5 most important, 1 not important)

Question Title

* Which commercial general liability insurance policies do you offer clients

Question Title

* How well do you think this policy performs on the below out of 5?Leave blank any you are unsure about or are not relevant (1 - poor, 5 excellent)

Question Title

* Which other commercial general liability insurance policies do you offer?Leave blank if no other policies are suitable

Question Title

* I don’t offer clients any other policies

Question Title

* Your details:You must enter valid contact details to be entered into the prize draw.

* When choosing a policy for a client, generally how important are the following coverages
(5 most important, 1 not important)

* How well do you think this policy performs on the below out of 5?
Leave blank any you are unsure about or are not relevant (1 - poor, 5 excellent)

* Which other commercial general liability insurance policies do you offer?
Leave blank if no other policies are suitable

* Your details:
You must enter valid contact details to be entered into the prize draw.