Citizens Advice Southwark Client Satisfaction Survey
We value your feedback, please take a few minutes to complete this short survey.
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1.
Drop In/ Team
Drop In
Debt Team
Generalist
Energy
Homeowner
Immigration
Housing
Back on Track
Major Trauma
Foodbanks
Welfare Benefits
Rebuild
Pecan
2.
How were you seen today?
In person
Telephone
Email
3.
Please rate your overall experience of the service?
1 (Negative)
2
3
4
5 (Positive)
4.
How easy or difficult was it to access the service?
1 (Negative)
2
3
4
5 (Positive)
5.
To what extent did the service help you find a way forward?
1 (Negative)
2
3
4
5 (Positive)
6.
To what extent is your problem now resolved?
1 (Negative)
2
3
4
5 (Positive)
7.
How confident do you feel now to manage your situation?
1 (Negative)
2
3
4
5 (Positive)
8.
How likely would you be to recommend the service to other people?
1 (Negative)
2
3
4
5 (Positive)
9.
Do you have any additional comments or suggestions?
Current Progress,
0 of 9 answered
