City of Charles Sturt Business Survey

To assist with identifying the future needs and aspirations of our local businesses in the City of Charles Sturt, we are asking our community to take 5 minutes to share your insights and experiences with us through our business climate survey.

Information gathered through the survey will not be presented in any form that would make individuals or businesses identifiable. As a valued business in the City of Charles Sturt, we would like to thank you in advance for your assistance.

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* 1. Do you own or operate a business in the City of Charles Sturt?

Yes

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* 2. In which suburb is your business located?

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* 3. Which of the following best describes your situation?

I operate my business from home

I rent a space

I own a space

I use a co-working or shared space

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* 4. How long has your business been operating?

Less than 2 years

2 - 5 years

6 - 10 years

More than 10 years

Don't know

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* 5. Which sector best describes your industry or main activity?

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* 6. How many staff does your business employ?

non employing

1 - 19

20 - 199

200 +

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* 7. What do you expect your staff numbers to do over the next 12 months?

Stay the same

Increase

Decrease

Don't know

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* 8. What best describes your business intentions regarding staff working from home?

Already supporting staff working from home

We have staff working from home but we are aiming for staff to return to our business premises

Thinking about it but have no plan

Will not be supporting working from home

Working from home is not possible for this business

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* 9. Has staff working from home improved the following:

	Disagree	Unsure	Agree
Productivity	Productivity Disagree	Productivity Unsure	Productivity Agree
Performance	Performance Disagree	Performance Unsure	Performance Agree
Collaboration	Collaboration Disagree	Collaboration Unsure	Collaboration Agree
Health and wellbeing	Health and wellbeing Disagree	Health and wellbeing Unsure	Health and wellbeing Agree
Work, life, balance	Work, life, balance Disagree	Work, life, balance Unsure	Work, life, balance Agree

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* 10. Before today, have you had any contact with the City of Charles Sturt Council in the last 2 years?

Yes

Unsure

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* 11. Which of the following areas of Council did you have contact with?

Accessed business support

Received a grant to support my business, art or venue

Attended a business event, networking or workshop

Environmental Health

Placemaking team

Planning

Rates

Not applicable

Other (please specify)

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* 12. How was your experience working with us?

Excellent

Very good

Good

Fair

Poor

Not applicable

Please feel free to leave a comment

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* 13. Thinking about the next 12 months, how confident or worried do you feel about the future of your business?

Extremely confident about the future

Fairly confident about the future

Neither confident nor worried about the future

Fairly worried about the future

Extremely worried about the future

Please feel free to share your main reasons for the response above.

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* 14. Over the last 12 months would you say that your business profitability has been..

Excellent

Very good

Good

Fair

Poor

Please feel free to comment

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* 15. How would you rate the following in terms of importance to your business?

	Not all important	Somewhat important	Moderately important	Very important	Extremely important
Access to business advice	Access to business advice Not all important	Access to business advice Somewhat important	Access to business advice Moderately important	Access to business advice Very important	Access to business advice Extremely important
Access to grants and funding	Access to grants and funding Not all important	Access to grants and funding Somewhat important	Access to grants and funding Moderately important	Access to grants and funding Very important	Access to grants and funding Extremely important
Access to a supply chain	Access to a supply chain Not all important	Access to a supply chain Somewhat important	Access to a supply chain Moderately important	Access to a supply chain Very important	Access to a supply chain Extremely important
Climate Change / Sustainability	Climate Change / Sustainability Not all important	Climate Change / Sustainability Somewhat important	Climate Change / Sustainability Moderately important	Climate Change / Sustainability Very important	Climate Change / Sustainability Extremely important
Developing an online presence	Developing an online presence Not all important	Developing an online presence Somewhat important	Developing an online presence Moderately important	Developing an online presence Very important	Developing an online presence Extremely important
Employment and recruitment issues	Employment and recruitment issues Not all important	Employment and recruitment issues Somewhat important	Employment and recruitment issues Moderately important	Employment and recruitment issues Very important	Employment and recruitment issues Extremely important
Growing the business	Growing the business Not all important	Growing the business Somewhat important	Growing the business Moderately important	Growing the business Very important	Growing the business Extremely important
Managing energy/utility costs	Managing energy/utility costs Not all important	Managing energy/utility costs Somewhat important	Managing energy/utility costs Moderately important	Managing energy/utility costs Very important	Managing energy/utility costs Extremely important
Rejuvenating the streetscape/precinct where my business is located (e.g. signage, footpaths, greening, lighting, seating)	Rejuvenating the streetscape/precinct where my business is located (e.g. signage, footpaths, greening, lighting, seating) Not all important	Rejuvenating the streetscape/precinct where my business is located (e.g. signage, footpaths, greening, lighting, seating) Somewhat important	Rejuvenating the streetscape/precinct where my business is located (e.g. signage, footpaths, greening, lighting, seating) Moderately important	Rejuvenating the streetscape/precinct where my business is located (e.g. signage, footpaths, greening, lighting, seating) Very important	Rejuvenating the streetscape/precinct where my business is located (e.g. signage, footpaths, greening, lighting, seating) Extremely important

Other (please specify)

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* 16. What are the most useful things Council can do to support your business goals? (Please select up to 5 responses)

Advocate to State and Federal Governments for more funding

Help me reduce my business costs

Encourage targeted investment into the region

Prioritise Council purchasing from local businesses

Reduce assessment timeframes for Development Applications and Permits

Provide business owners with information and advice

Assist business owners in developing new skills

Help businesses to become more environmentally sustainable

Develop a program of events and activities that bring people to the region

Something else (please specify)

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* 17. Are there any types of training or skills development that would be useful to your business and staff?

Strategy planning

Business/financial planning

Workforce recruitment/retention

Customer service

Exporting/importing

Tendering and grant writing

Digital Marketing

Please feel free to comment

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* 18. How do you prefer to receive business support?

Online

One-to-one continued support (e.g. working with a business advisor or mentor)

Masterclasses/events/workshops

Other (please specify)

Please feel free to comment

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* 19. We are currently offering a range of grants to support our businesses, artists and venues which can be seen here: https://www.charlessturt.sa.gov.au/business/economic-support-and-stimulus-package
Are you aware of the grants and support that the City of Charles Sturt offers?

Yes

Please feel free to comment

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* 20. Are you currently exporting?

Yes

Considering (please feel free to provide more details)

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* 21. Are you currently looking for ways to innovate your business?

Yes

Unsure

Please feel free to let us know what innovation you are considering

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* 22. Are you currently looking for ways to become more environmentally sustainable?

Yes

Unsure

Please feel free to let us know what innovation you are considering

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* 23. Does your business source goods and services from other local businesses?

Yes

Please feel free to let us know if you have any problems sourcing locally

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* 24. What are the advantages, if any of operating your business in Charles Sturt?

Cheaper operating costs

Access to skilled workforce

Supportive business environment (access to advice, grants, support, events)

Road infrastructure

Proximity to airport/port

Proximity to supply chain

Liveability of the western region

Other (please specify)

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* 25. Are there any disadvantages of operating your business in the City of Charles Sturt?

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* 26. If you could change one thing or solve one problem in your local community to improve the business environment, what would that be?

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* 27. Are you aware of the Western Business Leaders?

Yes

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* 28. Through the Western Business Leaders we invite our businesses to attend networking events and workshops and send out a monthly eNewsletter with the latest updates on the support available for your business, upcoming events and opportunities.
Would you like to: (please select all that apply)

Subscribe to the Western Business Leaders eNewsletter

Enter the Prize Draw for the opportunity to win a $500 business support package.

I would like a representative from the City of Charles Sturt to contact me

None of the above

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* 29. If you have selected to enter the prize draw, receive the Western Business Leaders newsletter or would like a representative from the City of Charles Sturt to contact you, please leave your details.
Thank you for completing the survey, this will really help us understand the needs of our business community and identify future opportunities.

Name

Company

Email Address

Phone Number

City of Charles Sturt Business Survey

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* 1. Do you own or operate a business in the City of Charles Sturt?

Question Title

* 2. In which suburb is your business located?

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* 3. Which of the following best describes your situation?

Question Title

* 4. How long has your business been operating?

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* 5. Which sector best describes your industry or main activity?

Question Title

* 6. How many staff does your business employ?

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* 7. What do you expect your staff numbers to do over the next 12 months?

Question Title

* 8. What best describes your business intentions regarding staff working from home?

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* 9. Has staff working from home improved the following:

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* 10. Before today, have you had any contact with the City of Charles Sturt Council in the last 2 years?

Question Title

* 11. Which of the following areas of Council did you have contact with?

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* 12. How was your experience working with us?

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* 13. Thinking about the next 12 months, how confident or worried do you feel about the future of your business?

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* 14. Over the last 12 months would you say that your business profitability has been..

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* 15. How would you rate the following in terms of importance to your business?

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* 16. What are the most useful things Council can do to support your business goals? (Please select up to 5 responses)

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* 17. Are there any types of training or skills development that would be useful to your business and staff?

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* 18. How do you prefer to receive business support?

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* 19. We are currently offering a range of grants to support our businesses, artists and venues which can be seen here: https://www.charlessturt.sa.gov.au/business/economic-support-and-stimulus-packageAre you aware of the grants and support that the City of Charles Sturt offers?

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* 20. Are you currently exporting?

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* 21. Are you currently looking for ways to innovate your business?

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* 22. Are you currently looking for ways to become more environmentally sustainable?

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* 23. Does your business source goods and services from other local businesses?

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* 24. What are the advantages, if any of operating your business in Charles Sturt?

Question Title

* 25. Are there any disadvantages of operating your business in the City of Charles Sturt?

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* 26. If you could change one thing or solve one problem in your local community to improve the business environment, what would that be?

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* 27. Are you aware of the Western Business Leaders?

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* 28. Through the Western Business Leaders we invite our businesses to attend networking events and workshops and send out a monthly eNewsletter with the latest updates on the support available for your business, upcoming events and opportunities.Would you like to: (please select all that apply)

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* 19. We are currently offering a range of grants to support our businesses, artists and venues which can be seen here: https://www.charlessturt.sa.gov.au/business/economic-support-and-stimulus-package
Are you aware of the grants and support that the City of Charles Sturt offers?

* 28. Through the Western Business Leaders we invite our businesses to attend networking events and workshops and send out a monthly eNewsletter with the latest updates on the support available for your business, upcoming events and opportunities.
Would you like to: (please select all that apply)