Budget Consultation 2025/26

Help us with delivering and improving your community services

Broxtowe Borough Council provides a wide range of services from housing, waste and recycling, health, leisure, business support and much more. We are proud to serve our communities. Each year, we ask residents for their views as we start to prepare the budget for the new financial year. Please help us to deliver your services.

We aim to continually improve the services we offer to you. Your views are very important to us so please take a few minutes to complete the survey below. Your answers will help inform the budget process.

You can read more about our strategies, plans and policies on our webpage.

This survey will close on 19 November 2024.

Question Title

* 1. What is your opinion of the following Council services over the last 12 months?

	Very satisfied	Satisfied	No opinion	Dissatisfied	Not used
Household waste collection (black lidded bin)	Household waste collection (black lidded bin) Very satisfied	Household waste collection (black lidded bin) Satisfied	Household waste collection (black lidded bin) No opinion	Household waste collection (black lidded bin) Dissatisfied	Household waste collection (black lidded bin) Not used
Garden waste collection (brown lidded bin)	Garden waste collection (brown lidded bin) Very satisfied	Garden waste collection (brown lidded bin) Satisfied	Garden waste collection (brown lidded bin) No opinion	Garden waste collection (brown lidded bin) Dissatisfied	Garden waste collection (brown lidded bin) Not used
Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin)	Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin) Very satisfied	Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin) Satisfied	Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin) No opinion	Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin) Dissatisfied	Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin) Not used
Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens)	Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens) Very satisfied	Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens) Satisfied	Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens) No opinion	Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens) Dissatisfied	Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens) Not used
Parks and Nature Conservation (parks, open spaces)	Parks and Nature Conservation (parks, open spaces) Very satisfied	Parks and Nature Conservation (parks, open spaces) Satisfied	Parks and Nature Conservation (parks, open spaces) No opinion	Parks and Nature Conservation (parks, open spaces) Dissatisfied	Parks and Nature Conservation (parks, open spaces) Not used
Leisure services (leisure centres, sports development)	Leisure services (leisure centres, sports development) Very satisfied	Leisure services (leisure centres, sports development) Satisfied	Leisure services (leisure centres, sports development) No opinion	Leisure services (leisure centres, sports development) Dissatisfied	Leisure services (leisure centres, sports development) Not used
Arts and Culture	Arts and Culture Very satisfied	Arts and Culture Satisfied	Arts and Culture No opinion	Arts and Culture Dissatisfied	Arts and Culture Not used
Planning (planning applications and planning policy)	Planning (planning applications and planning policy) Very satisfied	Planning (planning applications and planning policy) Satisfied	Planning (planning applications and planning policy) No opinion	Planning (planning applications and planning policy) Dissatisfied	Planning (planning applications and planning policy) Not used
Economic Development (support to businesses, regeneration, Town Centre Management, business growth)	Economic Development (support to businesses, regeneration, Town Centre Management, business growth) Very satisfied	Economic Development (support to businesses, regeneration, Town Centre Management, business growth) Satisfied	Economic Development (support to businesses, regeneration, Town Centre Management, business growth) No opinion	Economic Development (support to businesses, regeneration, Town Centre Management, business growth) Dissatisfied	Economic Development (support to businesses, regeneration, Town Centre Management, business growth) Not used
Public Protection (licensing, food hygiene inspections, nuisance complaints)	Public Protection (licensing, food hygiene inspections, nuisance complaints) Very satisfied	Public Protection (licensing, food hygiene inspections, nuisance complaints) Satisfied	Public Protection (licensing, food hygiene inspections, nuisance complaints) No opinion	Public Protection (licensing, food hygiene inspections, nuisance complaints) Dissatisfied	Public Protection (licensing, food hygiene inspections, nuisance complaints) Not used
Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates)	Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates) Very satisfied	Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates) Satisfied	Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates) No opinion	Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates) Dissatisfied	Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates) Not used
Housing service (housing options advice, homelessness, provision of affordable housing, tenancies)	Housing service (housing options advice, homelessness, provision of affordable housing, tenancies) Very satisfied	Housing service (housing options advice, homelessness, provision of affordable housing, tenancies) Satisfied	Housing service (housing options advice, homelessness, provision of affordable housing, tenancies) No opinion	Housing service (housing options advice, homelessness, provision of affordable housing, tenancies) Dissatisfied	Housing service (housing options advice, homelessness, provision of affordable housing, tenancies) Not used
Public car parks	Public car parks Very satisfied	Public car parks Satisfied	Public car parks No opinion	Public car parks Dissatisfied	Public car parks Not used
Community Safety (anti-social behaviour, domestic abuse, alcohol awareness)	Community Safety (anti-social behaviour, domestic abuse, alcohol awareness) Very satisfied	Community Safety (anti-social behaviour, domestic abuse, alcohol awareness) Satisfied	Community Safety (anti-social behaviour, domestic abuse, alcohol awareness) No opinion	Community Safety (anti-social behaviour, domestic abuse, alcohol awareness) Dissatisfied	Community Safety (anti-social behaviour, domestic abuse, alcohol awareness) Not used
Electoral Services (elections, voting)	Electoral Services (elections, voting) Very satisfied	Electoral Services (elections, voting) Satisfied	Electoral Services (elections, voting) No opinion	Electoral Services (elections, voting) Dissatisfied	Electoral Services (elections, voting) Not used
Bereavement Services (crematorium, cemeteries)	Bereavement Services (crematorium, cemeteries) Very satisfied	Bereavement Services (crematorium, cemeteries) Satisfied	Bereavement Services (crematorium, cemeteries) No opinion	Bereavement Services (crematorium, cemeteries) Dissatisfied	Bereavement Services (crematorium, cemeteries) Not used

Question Title

* 2. What have we done to improve our services to you? Have we done something positive over the last year which has helped make a difference to you?

For example, we have secured new community and sports facilities at Hickings Lane in Stapleford, added more homes through our ambitious Council house building and acquisitions programme, progressed with the delivery of town centre development and regeneration, continued to invest in our parks and open spaces and our cultural heritage at Brinsley Headstocks.

Please explain.

Question Title

* 3. Do you pay Council Tax?

Yes

Question Title

* 4. Council tax is an important way of raising income to provide the services that we rely on in the community. Please tell us what your preferred and least preferred approaches are to help us meet the needs of our community?

For example, last year you told us to keep Council Tax low and increase fees and charges, so we took the decision to introduce a modest car parking charge to help protect services.

	Most preferred option	Second most preferred option	Third most preferred option	Least preferred option
Increased council tax levels	Increased council tax levels Most preferred option	Increased council tax levels Second most preferred option	Increased council tax levels Third most preferred option	Increased council tax levels Least preferred option
Increased fees and charges	Increased fees and charges Most preferred option	Increased fees and charges Second most preferred option	Increased fees and charges Third most preferred option	Increased fees and charges Least preferred option
Provided fewer services	Provided fewer services Most preferred option	Provided fewer services Second most preferred option	Provided fewer services Third most preferred option	Provided fewer services Least preferred option
Generate income from commercial activity	Generate income from commercial activity Most preferred option	Generate income from commercial activity Second most preferred option	Generate income from commercial activity Third most preferred option	Generate income from commercial activity Least preferred option
Support community wealth building approach to economic development, which redirects wealth back into the local economy and places control and benefits into the hands of local people	Support community wealth building approach to economic development, which redirects wealth back into the local economy and places control and benefits into the hands of local people Most preferred option	Support community wealth building approach to economic development, which redirects wealth back into the local economy and places control and benefits into the hands of local people Second most preferred option	Support community wealth building approach to economic development, which redirects wealth back into the local economy and places control and benefits into the hands of local people Third most preferred option	Support community wealth building approach to economic development, which redirects wealth back into the local economy and places control and benefits into the hands of local people Least preferred option

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* 5. Of the following Council services, do you think we have the balance right or are there any you think should have their funding increased, decreased or stay the same?

Question Title

* 6. We are still facing significant pressures on local government finances and Broxtowe remains amongst the lowest of all local authorities in the county in terms of reduced government funding. Despite this, we try our hardest to be a listening Council.

Do you have any ideas about how we could increase income, reduce costs or make savings to help us balance the budget?

Question Title

* 7. Overall, how satisfied or dissatisfied are you with…

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very dissatisfied
The way in which the Council provides services	The way in which the Council provides services Very Satisfied	The way in which the Council provides services Satisfied	The way in which the Council provides services Neutral	The way in which the Council provides services Dissatisfied	The way in which the Council provides services Very dissatisfied
Your local area as a place to live	Your local area as a place to live Very Satisfied	Your local area as a place to live Satisfied	Your local area as a place to live Neutral	Your local area as a place to live Dissatisfied	Your local area as a place to live Very dissatisfied

Question Title

* 8. Do you feel that the Council listens to you?

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

Question Title

* 9. Thinking about the cost of living, other than financial assistance, is there any further support you feel the Council could provide you with?

Question Title

* 10. If the Council could do one thing to make a difference to you, what would it be?

Question Title

* 11. We are a Council that is committed to tackling the climate crisis, and our last Local Government Association review said that our approach in this regard was trailblazing.

Overall, how satisfied are you with the Council's approach to tackling climate change?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 12. Overall, how satisfied are you with the way you can access Council services?

Very satisfied

Satisfied

Neutral

Unsatisfied

Very unsatisfied

Question Title

* 13. The Council deliver a number services to residents on a regular basis such as bin collections. But how frequently do you access other Council services?

A few times a year

Monthly

Weekly

Daily

Question Title

* 14. How do you prefer to conduct business with the Council? Please select your most preferred option and least preferred option.

	Most preferred	Least preferred
Phone	Phone Most preferred	Phone Least preferred
Email	Email Most preferred	Email Least preferred
Social Media e.g. Facebook, Twitter	Social Media e.g. Facebook, Twitter Most preferred	Social Media e.g. Facebook, Twitter Least preferred
Online through the website or online forms	Online through the website or online forms Most preferred	Online through the website or online forms Least preferred
In person	In person Most preferred	In person Least preferred
By Post	By Post Most preferred	By Post Least preferred
Via a Councillor	Via a Councillor Most preferred	Via a Councillor Least preferred
Other	Other Most preferred	Other Least preferred

Question Title

* 15. Please explain why these are your most preferred and least preferred methods.

Question Title

* 16. The Council is reviewing its Digital Strategy and we look to continually develop and enhance our services to the community. Do you believe the Council provides an appropriate level of digital accessibility?

Please explain and outline any concerns you may have in terms of accessibility below.

Yes

Other (please specify)

	Increased	Stay the same	Decreased
Household waste collection (black lidded bin)	Household waste collection (black lidded bin) Increased	Household waste collection (black lidded bin) Stay the same	Household waste collection (black lidded bin) Decreased
Garden waste collection (brown lidded bin)	Garden waste collection (brown lidded bin) Increased	Garden waste collection (brown lidded bin) Stay the same	Garden waste collection (brown lidded bin) Decreased
Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin)	Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin) Increased	Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin) Stay the same	Kerbside Recycling (green lidded bin, glass bag or red-lidded glass bin) Decreased
Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens)	Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens) Increased	Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens) Stay the same	Street cleanliness (litter collection, graffiti removal, fly tipping, neighbourhood wardens) Decreased
Parks and nature conservation (parks, open spaces)	Parks and nature conservation (parks, open spaces) Increased	Parks and nature conservation (parks, open spaces) Stay the same	Parks and nature conservation (parks, open spaces) Decreased
Leisure Centres and sports development	Leisure Centres and sports development Increased	Leisure Centres and sports development Stay the same	Leisure Centres and sports development Decreased
Arts and culture	Arts and culture Increased	Arts and culture Stay the same	Arts and culture Decreased
Planning (planning applications and planning policy)	Planning (planning applications and planning policy) Increased	Planning (planning applications and planning policy) Stay the same	Planning (planning applications and planning policy) Decreased
Economic Development (support to businesses, regeneration, business growth)	Economic Development (support to businesses, regeneration, business growth) Increased	Economic Development (support to businesses, regeneration, business growth) Stay the same	Economic Development (support to businesses, regeneration, business growth) Decreased
Public Protection (licensing, food hygiene inspections, nuisance complaints)	Public Protection (licensing, food hygiene inspections, nuisance complaints) Increased	Public Protection (licensing, food hygiene inspections, nuisance complaints) Stay the same	Public Protection (licensing, food hygiene inspections, nuisance complaints) Decreased
Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates)	Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates) Increased	Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates) Stay the same	Revenues and Benefits (housing benefit and council tax support payments, collection of council tax and business rates) Decreased
Housing service (housing options advice, homelessness, provision of affordable housing, tenancies)	Housing service (housing options advice, homelessness, provision of affordable housing, tenancies) Increased	Housing service (housing options advice, homelessness, provision of affordable housing, tenancies) Stay the same	Housing service (housing options advice, homelessness, provision of affordable housing, tenancies) Decreased
Public car parks	Public car parks Increased	Public car parks Stay the same	Public car parks Decreased
Community Safety (anti-social behaviour, domestic abuse, alcohol awareness)	Community Safety (anti-social behaviour, domestic abuse, alcohol awareness) Increased	Community Safety (anti-social behaviour, domestic abuse, alcohol awareness) Stay the same	Community Safety (anti-social behaviour, domestic abuse, alcohol awareness) Decreased
Electoral Services (elections, voting	Electoral Services (elections, voting Increased	Electoral Services (elections, voting Stay the same	Electoral Services (elections, voting Decreased
Bereavement Services (crematorium, cemetaries)	Bereavement Services (crematorium, cemetaries) Increased	Bereavement Services (crematorium, cemetaries) Stay the same	Bereavement Services (crematorium, cemetaries) Decreased

Question Title

* 1. What is your opinion of the following Council services over the last 12 months?

Question Title

Question Title

* 3. Do you pay Council Tax?

Question Title

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* 5. Of the following Council services, do you think we have the balance right or are there any you think should have their funding increased, decreased or stay the same?

Question Title

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* 7. Overall, how satisfied or dissatisfied are you with…

Question Title

* 8. Do you feel that the Council listens to you?

Question Title

* 9. Thinking about the cost of living, other than financial assistance, is there any further support you feel the Council could provide you with?

Question Title

* 10. If the Council could do one thing to make a difference to you, what would it be?

Question Title

* 11. We are a Council that is committed to tackling the climate crisis, and our last Local Government Association review said that our approach in this regard was trailblazing.Overall, how satisfied are you with the Council's approach to tackling climate change?

Question Title

* 12. Overall, how satisfied are you with the way you can access Council services?

Question Title

* 13. The Council deliver a number services to residents on a regular basis such as bin collections. But how frequently do you access other Council services?

Question Title

* 14. How do you prefer to conduct business with the Council? Please select your most preferred option and least preferred option.

Question Title

* 15. Please explain why these are your most preferred and least preferred methods.

Question Title

* 16. The Council is reviewing its Digital Strategy and we look to continually develop and enhance our services to the community. Do you believe the Council provides an appropriate level of digital accessibility?Please explain and outline any concerns you may have in terms of accessibility below.

* 11. We are a Council that is committed to tackling the climate crisis, and our last Local Government Association review said that our approach in this regard was trailblazing.

Overall, how satisfied are you with the Council's approach to tackling climate change?

* 16. The Council is reviewing its Digital Strategy and we look to continually develop and enhance our services to the community. Do you believe the Council provides an appropriate level of digital accessibility?

Please explain and outline any concerns you may have in terms of accessibility below.