BDR University Training Survey Question Title * 1. Which classes would you like to see on the 2018 calendar as part of our BDR University offerings? Building a Company with Great Value– This class outlines the aspects of selling or transferring your business, as well as showing you how you can build a business you can sell but won’t want to. Commercial Maintenance Sales - will substantially impact the capturing of high-margin negotiated commercial replacement sales by creating strong, loyal customers through service relationships. Duct Design for Profit & Efficiency – Come and learn how you can enhance your product and company value through duct design as well as how to evaluate and correct existing systems for retro-fit and warranty work. Labor Management: Retail Focus- teaches dealers the opportunity cost of a lost labor hour, as well as how to leverage their existing crews into the most productive and efficient revenue and referral generating team possible. Lead the Way: Dynamic Leadership Skills – helps owners & managers develop the skills to be dynamic leaders who can communicate their vision for the company’s future and inspire their team to do what it takes to reach their common goals. Recruiting & Retaining Great Employees – will teach both required and recommended best practices for hiring and retaining employees in a tight labor market. Building a Service Profit Machine through Residential Maintenance – shows you the steps and delivers the implementation steps necessary to weatherproof your service department. Service Dispatch University- Effective and efficient dispatching is one of the five key components to a profitable service department. Structural Sales Part 1 - Develop a structured retail sales process focused on communicating the benefits of our company and the products we represent to the consumer in a manner that positions us to be recognized as the right choice. Structural Sales Part 2 - This is the follow up class for Structural Sales Part 1. Attendees will walk away from class having learned all the actions the top producing retail salespeople in the nation are using. Top Gun Technician Excellence – Beyond Diagnostics – This two-day team building class will provide service technicians with the “soft” tools to perform their job better. Other (List any other classes or recommendations for classes that you may have) Question Title * 2. Which city would you likely attend for a BDR University training class? Please rank them 1-4 (1=Most Likely/4=Lease Likely) 1 2 3 4 Atlanta 1 2 3 4 Phoenix 1 2 3 4 Seattle 1 2 3 4 Other (Please specify which city in question 3) Question Title * 3. If you have any suggestions on what BDR University can offer for a class or a recommendation for other locations, please let us know. Done
