WEBSITE USER EXPERIENCE

Thank you for visiting the new Bal Harbour Village website. We want to hear from you as we work to continuously improve our services for our residents and visitors. Your feedback will be used to better enhance our website with additional features, and engaging content.

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* 1. What was your primary reason for visiting the website today?

Obtain Information

Pay a Bill or Ticket

View a Council/Committee Meeting or Agenda

Request a Public Record

Report an Issue

Apply for a job

View nearby restaurants

Request a Police Report

Obtain a Museum Art Access Card

Other (please specify)

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* 2. Please rate the following categories based on your recent visit to the Bal Harbour Village website.

	Poor	Fair	Good	Very Good	Excellent	N/A
Quality of Information	Quality of Information Poor	Quality of Information Fair	Quality of Information Good	Quality of Information Very Good	Quality of Information Excellent	Quality of Information N/A
Engaging Content	Engaging Content Poor	Engaging Content Fair	Engaging Content Good	Engaging Content Very Good	Engaging Content Excellent	Engaging Content N/A
Convenience	Convenience Poor	Convenience Fair	Convenience Good	Convenience Very Good	Convenience Excellent	Convenience N/A
Visual Appearance	Visual Appearance Poor	Visual Appearance Fair	Visual Appearance Good	Visual Appearance Very Good	Visual Appearance Excellent	Visual Appearance N/A

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* 3. How easy was it to find what you were looking for on our website?

Extremely easy

Very easy

Somewhat easy

Not so easy

Not at all easy

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* 4. Did it take you more or less time than you expected to find what you were looking for on our website?

A lot less time

A little less time

About what I expected

A little more time

A lot more time

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* 5. In one word, how would you describe your experience with our new website?

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* 6. Do you have any recommendations on how we can enhance the user experience for you? Please include any recommendations for the type of information, content, and design enhancements you may have.