PT AZBIL BERCA INDONESIA AFTER TRAINING FOLLOW UP TEST 2023Please finish the test before July 5, 2023. Survey

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* 2. Who decides whether our explanation is logical or not?

We ourselves

Other people we talk to

People generally

Those in the positions of authority over us

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* 3. What is the most important thing when conveying the message?

The message must be clear enough for the recipient to understand

The message does not hurt the feelings of the other person

The message is not long-winded

The message be delivered verbally and face to face

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* 4. List the five steps of logical thinking.

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* 5. What is "Problem" ?

An issue that must be solved

Life's challenges

gap between the reality and the ideal situation

Abnormal things

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* 6. Logic Tree analysis can be used when we need to

Analyze the root cause of the problem

Analyze problem solutions

Analyze problem's root causes and solutions

Find out who is the cause of the problem

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* 7. Profit equals revenue minus cost is the example of which MECE frameworks?

The two-part framework

The math framework

The process framework

The inclusion of other frameworks

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* 8. Write down using your own words, what do you understand about MECE and why MECE is important in Logical Thinking approach ?

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* 9. What is likely the cause of MURA?

A lot of useless things in work area

A significant burden on labor

Lack of understanding of the machine's functionality

The work contains "variety" (instability).

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* 10. Which one should be analyzed and solved first in MURA-MURI-MUDA?

MURA

MURI

MUDA

All of them simultaneously

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* 11. Which aspect in the Communication Pyramid is most crucial?

Talk from the conclusion

Talk with analysis

Talk with clarity and directness

Talk with as many reasons as possible

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* 12. Which part in the UPA communication is the most important?

All are important and equal

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* 13. What is the ideal percentage of U part in UPA communication?

50%

less than 50%

33%

60%

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* 14. What abilities are required to Understand well?

Good listening skill

Asking questions skill

Taking memo skill

All the above are correct + provide constructive feedback skill

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* 15. Which ones doensn't reflect active listening ?

Confirmation

Clarification

Questioning each opinion

Repeating

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* 16. Write down what must be considered when giving suggestions to others so that they will accept them?

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* 17. Well-organized and action-oriented; highly motivated; Strong closers are over the top of which people characterity?

Drivers

Expressive

Analytical

Amiable

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* 18. What step should we take if our proposal is rejected?

Compile as much proof as you can to be convincing

Seek assistance from someone in higher position

Back to Understand part to know the reasons why he/she disagrees.

Adapting communication practices to a more personal style

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* 19. Which component of corrective feedback involves stating only the facts without expressing opinions or emotions?

Describe

express

Specify

Outcomes

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* 20. Try to write down one example of corrective feedback statement, using your own real case.

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* 21. Which type of communication includes dominating the conversation, giving nasty comment, and refusing to listen to others?

Aggressive

Passive

Assertive

Passive-aggressive

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* 22. List the type of negotiations

Distributive and Integrative

Active and Pasive

Win and Lose

Internal and external

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* 23. What needs to be understood before negotiating?

Understand your strength

Understand your counterpart weakness

Understand yourself, others, and the situation

Understand communication challenges

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* 24. "Subject for Agreement" is..

Issues

Position

Interest

Background

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* 25. I want to buy this car if the price is 150 million rupiah , no more! is example of

Issues

Position

Interest

Background

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* 26. Which one is more important : interest or position

Interest

Position

Both are important at the same level

Both of them are not necesarily important

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* 27. Why we should not focus only on the bottom line?

Because it makes the opponent easy to read our mind

Because it will be difficult to arrange the flow of conversation

Because our negotiations will be very unclear

Because we can be insecure

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* 28. How to expand the ZOPA?

Define a clear bottom line

Read our opponent mind

Prepare data and facts

Consider various judgment factors and criteria

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* 29. Write in your own words your understanding about BATNA

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* 30. The method for verifying whether the other party's story is consistent and analyzing the credibility of the other party's statement is the method of

Communication tactics

Logic tactic

Good cop-bad cop tactics

Shopping list tactics

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* 31. Write down what was your greatest take away in Negotiation Training

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* 32. How is your understanding for this training?

Very easy

Easy

Moderate

Difficult

Very difficult

PT AZBIL BERCA INDONESIA AFTER TRAINING FOLLOW UP TEST 2023Please finish the test before July 5, 2023.

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* 1. Write your full name

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* 2. Who decides whether our explanation is logical or not?

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* 3. What is the most important thing when conveying the message?

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* 4. List the five steps of logical thinking.

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* 5. What is "Problem" ?

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* 6. Logic Tree analysis can be used when we need to

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* 7. Profit equals revenue minus cost is the example of which MECE frameworks?

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* 8. Write down using your own words, what do you understand about MECE and why MECE is important in Logical Thinking approach ?

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* 9. What is likely the cause of MURA?

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* 10. Which one should be analyzed and solved first in MURA-MURI-MUDA?

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* 11. Which aspect in the Communication Pyramid is most crucial?

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* 12. Which part in the UPA communication is the most important?

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* 13. What is the ideal percentage of U part in UPA communication?

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* 14. What abilities are required to Understand well?

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* 15. Which ones doensn't reflect active listening ?

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* 16. Write down what must be considered when giving suggestions to others so that they will accept them?

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* 17. Well-organized and action-oriented; highly motivated; Strong closers are over the top of which people characterity?

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* 18. What step should we take if our proposal is rejected?

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* 19. Which component of corrective feedback involves stating only the facts without expressing opinions or emotions?

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* 20. Try to write down one example of corrective feedback statement, using your own real case.

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* 21. Which type of communication includes dominating the conversation, giving nasty comment, and refusing to listen to others?

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* 22. List the type of negotiations

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* 23. What needs to be understood before negotiating?

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* 24. "Subject for Agreement" is..

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* 25. I want to buy this car if the price is 150 million rupiah , no more! is example of

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* 26. Which one is more important : interest or position

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* 27. Why we should not focus only on the bottom line?

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* 28. How to expand the ZOPA?

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* 29. Write in your own words your understanding about BATNA

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* 30. The method for verifying whether the other party's story is consistent and analyzing the credibility of the other party's statement is the method of

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* 31. Write down what was your greatest take away in Negotiation Training

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* 32. How is your understanding for this training?

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* 33. What is the most impressive thing in this training? (Describe it)

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* 34. What did you learn through the training? (Describe it)

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* 35. Was the training material personalized enough to help you solve problems specific to your job requirements?

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* 36. Tell us about your professional goals and development after this training.

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* 37. Do you feel competent and confident at the end of the training program? Please share any concern.

PT AZBIL BERCA INDONESIA AFTER TRAINING FOLLOW UP TEST 2023
Please finish the test before July 5, 2023.