Your feedback really matters. Take a moment to tell us how we're doing! Question Title * 1. Did any of the following happen during your most recent experience with Allstate? (You can choose more than one.) You encountered an Allstater (company employee) who went well beyond what you expected in making your order or visit a delightful experience. You observed Allstaters (company employees) interacting with other people in such a way that it put a smile on your face or gave you a "feel good" feeling. You experienced an unexpected WOW! that solidified why you chose Allstate Floral as your floral/decor destination. None of the above Next Question Title * 2. Did any of the following happen during your most recent experience with Allstate? (You can choose more than one.) You encountered specific problems or difficulties. You received service that did not meet your expectations. You had one or more unsatisfactory encounter(s) with Allstaters (company employees) None of the above Next Question Title * 3. Who helped you with your most recent order or experience? Please provide the person's name here: Next Question Title * 4. How likely is it that you would recommend Allstate Floral, Inc to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Next Question Title * 5. Overall, how satisfied or dissatisfied are you with Allstate Floral, Inc? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Next Question Title * 6. How well do our products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Next Question Title * 7. Which of the following words would you use to describe our products? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Next Question Title * 8. How likely are you to purchase any of our products again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Next Question Title * 9. How long have you been a customer of Allstate Floral, Inc? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet Next Question Title * 10. How responsive have we been to your questions or concerns about our products? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Next Question Title * 11. How would you rate the quality of the product? Very high quality High quality Neither high nor low quality Low quality Very low quality Next Question Title * 12. Do you have any other comments, questions, or concerns? Next Question Title * 13. So we may follow up with you if necessary, please provide your contact information below (Your info will not be used for any other purpose than to thank you for your feedback, help get clarification, or resolve an issue): Name * Company * Account Number: Email Address * Phone Number * Next SUBMIT
