2025 AEOA Customer Satisfaction

Thank you

Thank you for taking the time to respond to our survey. Your experience with our Agency is important to us and your responses will help us to better serve you and others in the future.

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* 1. Which County are you in?

Aitkin

Carlton

Cass

Chisago

Cook

Crow Wing

Isanti

Itasca

Koochiching

Lake

Pine

St. Louis

Other (please specify)

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* 2. Please share which program assisted you.

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* 3. I felt welcomed

Yes

N/A

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* 4. I was treated with respect

Yes

N/A

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* 5. The facility was clean

Yes

N/A

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* 6. The facility was accessible

Yes

N/A

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* 7. I was helped in a timely manner

Yes

N/A

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* 8. I got the information/services I needed

Yes

N/A

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* 9. I was referred to community programs if AEOA could not help me

Yes

N/A

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* 10. I was informed about other AEOA services

Yes

N/A

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* 11. I would recommend AEOA to friends or family

Yes

N/A

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* 12. I am interested in…

Being an AEOA Board Member

Focus Groups

Future Surveys

Sharing my story

Volunteering

None of the above

Other (please specify)

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* 13. Would you like to recognize an AEOA staff person? List staff’s name here

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* 14. Do you have any additional comments you would like to share?

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* 15. Would you like us to contact you regarding your answers to this survey?

Yes

N/A

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* 16. If you would like to be contacted regarding your answers to this survey, please provide your name and contact information.

Name

City/Town

Email Address

Phone Number

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* 17. How did you hear about this survey?

AEOA Website

AEOA Staff

Social media (Facebook, Twitter, etc.)

Info card handout

Friend, family, or neighbor

Community Agency/Organization

Other (please specify)