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Experta AI Chatbot - Satisfaction Survey

1.User interface
Fully disagree
Disagree
Neither agree nor disagree
Agree
Fully agree
I experienced no technical issues when using the chatbot.
Chatbot was easy to use.
Chatbot's response time was acceptable.
2.Quality of chatbot responses
Fully disagree
Disagree
Neither agree nor disagree
Agree
Fully agree
The chatbot's language and tone were appropriate.
The responses properly addressed my questions.
The responses were simple and easy to understand.
The examples provided by the chatbot were useful.
The responses were detailed enough for my needs.
The responses were correct and without mistakes.
The chatbot was impartial and objective in its responses.
3.Suggestions for improvements

Please do provide your suggestions on what could be improved - new features, design, standards, chatbot responses - anything you can think of :)