ADS member survey 2 - emerging from COVID-19

Dear ADS members,

Thank you to all members that responded to our first COVID-19 survey. This is a follow-up survey to assist us to better understand what supports we can provide as we begin to emerge from this crisis.

We know times have been really tough and we recognise that workloads, the type of work and way you work may have changed and we wish to understand how this will impact your practice moving forward.

Thank you for your time, your responses will help us to support our members.

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* 1. Please select the state of Australia you predominantly work in

New South Wales

Victoria

Queensland

South Australia

Western Australia

Tasmania

Australian Capital Territory

Northern Territory

National role

Other (please specify)

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* 2. Please select your profession

Diabetologist

Endocrinologist

Physician

General Practitioner

Researcher / Scientist

Nurse Practitioner

Credentialled Diabetes Educator

Diabetes Educator

Dietitian

Nurse

Management / Executive in healthcare

Other (please specify)

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* 3. Please indicate your predominant area of work currently

Primary Care

Secondary Care

Tertiary Care

Private Practice

Executive/admin role

Research

Other (please specify)

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* 4. Please indicate your predominant location of work currently

Metro

Rural

Regional

Remote

Other (please specify)

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* 5. Thinking back over the last couple of months, what has been the impact on your workload as a healthcare professional?

A substantial increase in workload

A reasonably large increase in workload

A minor increase in workload

No real change in workload

A minor decrease in workload

A reasonably large decrease in workload

A substantial decrease in workload

Please explain your answer

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* 6. If your workload increased, was the focus on diabetes or other health areas?

Usual diabetes care

Different role - but still focused on diabetes

Diverted to other area and no specific diabetes focus

Please explain

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* 7. If your workload has decreased over the last few months, please select from the reasons below (select as many as apply)

Outpatient clinics cancelled

Outpatient demand has reduced

Inpatient demand has reduced

Reduced patient presentations

I have been asked to take leave

My position has been terminated

I decided to take leave

Please explain

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* 8. If you continued providing direct diabetes clinical care during the pandemic, what were your biggest challenges (select as many as relevant below)

Telehealth consultation set up

Telehealth consultation funding / reimbursement

Access to allied health service

Access to other services within hospitals

Funding due to changes in workload

Access to pathology and other testing

Fear of being infected and/or infecting family

Staffing issues

Need for staff to be deployed to other areas

Absenteeism

Staff stress

Other (please specify)

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* 9. If you provided some care via telehealth, what percentage of the time did you spend using the following methods?

	0-25%	25-50%	50-75%	75-100%
Video	Video 0-25%	Video 25-50%	Video 50-75%	Video 75-100%
Telephone	Telephone 0-25%	Telephone 25-50%	Telephone 50-75%	Telephone 75-100%
Email	Email 0-25%	Email 25-50%	Email 50-75%	Email 75-100%
Other	Other 0-25%	Other 25-50%	Other 50-75%	Other 75-100%

Other (please specify)

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* 10. If you used videoconferencing, what platform/s did you use?

	0-25%	25-50%	50-75%	75-100%
Zoom	Zoom 0-25%	Zoom 25-50%	Zoom 50-75%	Zoom 75-100%
Microsoft Teams	Microsoft Teams 0-25%	Microsoft Teams 25-50%	Microsoft Teams 50-75%	Microsoft Teams 75-100%
Coviu	Coviu 0-25%	Coviu 25-50%	Coviu 50-75%	Coviu 75-100%
Skype	Skype 0-25%	Skype 25-50%	Skype 50-75%	Skype 75-100%
Hangouts	Hangouts 0-25%	Hangouts 25-50%	Hangouts 50-75%	Hangouts 75-100%
Healthdirect	Healthdirect 0-25%	Healthdirect 25-50%	Healthdirect 50-75%	Healthdirect 75-100%
Facetime	Facetime 0-25%	Facetime 25-50%	Facetime 50-75%	Facetime 75-100%
Other	Other 0-25%	Other 25-50%	Other 50-75%	Other 75-100%

Other (please specify)

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* 11. If you used telehealth/telephone for consultations, do you feel that you were able to provide effective care?

Always

Usually

Sometimes

Rarely

Never

Please elaborate on your answer selection

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* 12. Are you charging a patient gap fee for your telehealth consultations?

Yes

N/A

Other (please specify)

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* 13. Do you feel the telehealth MBS reimbursement is adequate?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 14. What have been the most significant learnings from the COVID-19 pandemic in your work environment?

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* 15. What learnings from this COVID-19 period will you continue to include in your work practice moving forward?

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* 16. The ADS is keen to provide further assistance where appropriate. Please explain what resourcing, information or support would be valuable moving forward?

ADS member survey 2 - emerging from COVID-19

Question Title

* 1. Please select the state of Australia you predominantly work in

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* 2. Please select your profession

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* 3. Please indicate your predominant area of work currently

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* 4. Please indicate your predominant location of work currently

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* 5. Thinking back over the last couple of months, what has been the impact on your workload as a healthcare professional?

Question Title

* 6. If your workload increased, was the focus on diabetes or other health areas?

Question Title

* 7. If your workload has decreased over the last few months, please select from the reasons below (select as many as apply)

Question Title

* 8. If you continued providing direct diabetes clinical care during the pandemic, what were your biggest challenges (select as many as relevant below)

Question Title

* 9. If you provided some care via telehealth, what percentage of the time did you spend using the following methods?

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* 10. If you used videoconferencing, what platform/s did you use?

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* 11. If you used telehealth/telephone for consultations, do you feel that you were able to provide effective care?

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* 12. Are you charging a patient gap fee for your telehealth consultations?

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* 13. Do you feel the telehealth MBS reimbursement is adequate?

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* 14. What have been the most significant learnings from the COVID-19 pandemic in your work environment?

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* 15. What learnings from this COVID-19 period will you continue to include in your work practice moving forward?

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* 16. The ADS is keen to provide further assistance where appropriate. Please explain what resourcing, information or support would be valuable moving forward?

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* 17. Do you have any additional comments or suggestions?