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* 1. What are the four principles of "P4"?

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* 2. Key performance indicators (KPIs) can help the practice manager find a predictive path to practice wellness.

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* 3. Which of the following is a theory or strategy related to overall management?

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* 4. Eliminating waste in the organizational system can lead to better customer experiences and outcomes.

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* 5. Engaging and listening to employees has limited value when trying to develop and retain staff.

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* 6. By implementing the Participatory principle of "P4," we recognize:

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