TCA Customer Satisfaction Survey

This customer satisfaction survey is being administered by TCA to assess your level of satisfaction with the services offered. The following questions pertaining to TCA's programs and services aim to gauge your opinions on the programs and services you have utilized.

Question Title

* 1. How did you find out about TCA programs and Services?

Website

Social Media

Friends

Other (please specify)

Question Title

* 2. Are you satisfied with services provided by TCA?

Very satisfied

Satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 3. Please rate your satisfaction with services provided by TCA:

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Facilities Cleanliness	Facilities Cleanliness Very Unsatisfied	Facilities Cleanliness Unsatisfied	Facilities Cleanliness Neutral	Facilities Cleanliness Satisfied	Facilities Cleanliness Very Satisfied
Staff Customer Service	Staff Customer Service Very Unsatisfied	Staff Customer Service Unsatisfied	Staff Customer Service Neutral	Staff Customer Service Satisfied	Staff Customer Service Very Satisfied
TCA resolving your issue	TCA resolving your issue Very Unsatisfied	TCA resolving your issue Unsatisfied	TCA resolving your issue Neutral	TCA resolving your issue Satisfied	TCA resolving your issue Very Satisfied
Meeting your expectations	Meeting your expectations Very Unsatisfied	Meeting your expectations Unsatisfied	Meeting your expectations Neutral	Meeting your expectations Satisfied	Meeting your expectations Very Satisfied
Efficiency of Services provided	Efficiency of Services provided Very Unsatisfied	Efficiency of Services provided Unsatisfied	Efficiency of Services provided Neutral	Efficiency of Services provided Satisfied	Efficiency of Services provided Very Satisfied

Question Title

* 4. Where did you receive services?

1410 S. Norman C. Francis Parkway

1424 S. Norman C. Francis Parkway

TCA Warehouse

Mobile Food Pantry

TCA Head Start Centers

Community Event

TCA Customer Satisfaction Survey

Question Title

* 1. How did you find out about TCA programs and Services?

Question Title

* 2. Are you satisfied with services provided by TCA?

Question Title

* 3. Please rate your satisfaction with services provided by TCA:

Question Title

* 4. Where did you receive services?

Question Title

* 5. How can we better Serve you?