Website Feedback - End User

Hobart UK Website

At Hobart, we are committed to providing our customers with the best possible experience, including on our website. To help us improve, we'd love to hear your honest feedback about the current Hobart UK website (www.hobartuk.com).

If you have 5-10 minutes to spare, please fill out our short survey. As a thank you, participants will be entered into a draw to win a £50 Amazon voucher.*

All answers will be randomised and feedback will be anonymous.

Thank you for your time and feedback.

*Click here for t&cs

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* 1. What is your overall impression of the Hobart website?

I love it

I like some things

I don't mind it

It needs some improvements

I strongly dislike it

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* 2. How easy is it to navigate the website and find the information you're looking for?

Diffcult

Easy

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 3. Have you encountered any specific difficulties while navigating the site?

Yes (please specify)

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* 4. Are there any specific pages or features on the current Hobart website that you find useful?

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* 5. How clearly does the website outline how to order a piece of Hobart equipment?

Very unclear

Very clearly

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 6. Was there any information missing from the product pages that would have been helpful to you?

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* 7. Would you find it helpful to have a filterable product search based on specific needs (e.g. capacity of equipment, number of cycles, etc)?

Yes (please specify what you would like the filter to be able to search by)

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* 8. Are there any other specific features or content currently missing from the Hobart website that you would find helpful?

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* 9. Do you find the sector-specific ‘Customer Solutions’ pages useful?

Yes

No (please explain why)

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* 10. Do you think that the current website effectively communicates the quality and reliability of Hobart equipment?

Strongly disagree

Strongly agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 11. Do you think that the current website effectively communicates the Hobart values of innovation, excellence and expertise?

Strongly disagree

Strongly agree

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 12. Compared to similar catering equipment websites, how would you rate your experience of using the Hobart UK website?

1. A lot worse than similar sites

5. A lot better than similar sites

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 13. Are there any other catering equipment websites that you think have a better user experience in terms of both navigation and content? Please list the website and your reasoning.

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* 14. Is there anything else you would like to tell us about your experience with the Hobart website?

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* 15. Please supply your email address if you would like to be entered into the free prize draw to win a £50 Amazon voucher.

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* 16. I understand that Hobart will hold my personal data related to this promotion in the same way as declared within the Hobart’s Privacy Policy. I understand that my data will be shared with Jellybean Creative Solutions (as Hobart’s creative agency) for the sole purpose of fulfilling the prize promotion.

I understand