My Hospital Experience MICs Group of Health Services Question Title * 1. Discharge Date Date Date OK Question Title * 2. I am being discharged from Anson General Hospital Bingham Memorial Hospital Lady Minto Hospital OK Question Title * 3. My nurses listened carefully to me Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 4. My nurses treated me with courtesy and respect Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 5. My nurses explained things in a way I could understand Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 6. When I pressed the call button, I got help when I needed it Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 7. My doctors listened carefully to me Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 8. My doctors treated me with courtesy and respect Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 9. My doctors explained things in a way I could understand Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 10. My room was kept clean Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 11. My bathroom was kept clean Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 12. My room and area were quiet at night Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 13. My food and beverage serviced at an acceptable temperature Never Sometimes Usually Always Not Applicable OK Question Title * 14. I received the service/assistance required in order to meet my needs at meal time. Never sometimes Usually Always Not Applicable OK Question Title * 15. I received an X-ray and/or Ultrasound (Diagnostic Imaging) during my stay in hospital and it was a good experience. Yes No Not Applicable OK Question Title * 16. My pain was well controlled Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 17. Staff did everything they could to keep me comfortable Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 18. I was told about new medication prescribed for me Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 19. I was told what side effects to expect after starting new medication Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 20. I was given a clear and complete explanation by the staff prior to any procedure or exam Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 21. The hospital staff consulted me or my family or caregiver in making decisions about my care Never Sometimes Usually Always Not Applicable No Answer OK Question Title * 22. The quality of care or services provided by the staff was Poor Fair Good Very Good Excellent No Answer OK Question Title * 23. When I leave the hospital, I am going to My own home Someone else's home Another healthcare facility No Answer OK Question Title * 24. The help that I need to care for myself at home has been arranged Yes No Not Applicable No Answer OK Question Title * 25. Written information, about what to look out for after I leave the hospital, was provided to me Yes No Not Applicable No Answer OK Question Title * 26. I understand what I am responsible for to manage my health Yes No Not Applicable No Answer OK Question Title * 27. Overall, my experience was Poor Fair Good Very Good Excellent No Answer OK Question Title * 28. I would recommend this hospital to friends and family Yes No No Answer OK Question Title * 29. I was offered services, during my care, in my preferred language. (Check preferred language) English French Other (please specify) OK Question Title * 30. My experience would have been better if OK Question Title * 31. I would you like to recognize someone special on your staff who helped make my experience excellent OK DONE