The Essay Expert - Evaluation Survey 50% of survey complete. Question Title * 1. Please enter your name and email address in the fields provided below. (We will not sell, rent or trade your information.) It is required that you submit an answer for each question (with the exception of Question 10). Thank you for taking our survey! Name Email Question Title * 2. How many times have you used our services? If you have not used a service, leave that row blank. Once Twice 2-5 times More than 5 times Resume/Cover Letters Resume/Cover Letters Once Resume/Cover Letters Twice Resume/Cover Letters 2-5 times Resume/Cover Letters More than 5 times LinkedIn Profile LinkedIn Profile Once LinkedIn Profile Twice LinkedIn Profile 2-5 times LinkedIn Profile More than 5 times College Application College Application Once College Application Twice College Application 2-5 times College Application More than 5 times Law School Application Law School Application Once Law School Application Twice Law School Application 2-5 times Law School Application More than 5 times Business School Application Business School Application Once Business School Application Twice Business School Application 2-5 times Business School Application More than 5 times Other Grad School Application Other Grad School Application Once Other Grad School Application Twice Other Grad School Application 2-5 times Other Grad School Application More than 5 times Academic Writing Academic Writing Once Academic Writing Twice Academic Writing 2-5 times Academic Writing More than 5 times Professional Bio Professional Bio Once Professional Bio Twice Professional Bio 2-5 times Professional Bio More than 5 times Business Writing Business Writing Once Business Writing Twice Business Writing 2-5 times Business Writing More than 5 times Other Other Once Other Twice Other 2-5 times Other More than 5 times Question Title * 3. How would you rate your overall level of satisfaction with The Essay Expert? Highly satisfied Somewhat satisfied Neutral Somewhat dissatisfied Highly dissatisfied Question Title * 4. How do we rate on the following attributes? If you've used our services multiple times, please report on your most recent experience. Well Below Average Below Average Average Above Average Well Above Average Customer service experience Customer service experience Well Below Average Customer service experience Below Average Customer service experience Average Customer service experience Above Average Customer service experience Well Above Average On-time delivery of service On-time delivery of service Well Below Average On-time delivery of service Below Average On-time delivery of service Average On-time delivery of service Above Average On-time delivery of service Well Above Average Professionalism Professionalism Well Below Average Professionalism Below Average Professionalism Average Professionalism Above Average Professionalism Well Above Average Knowledge of industry Knowledge of industry Well Below Average Knowledge of industry Below Average Knowledge of industry Average Knowledge of industry Above Average Knowledge of industry Well Above Average Quality of product Quality of product Well Below Average Quality of product Below Average Quality of product Average Quality of product Above Average Quality of product Well Above Average Quality of service Quality of service Well Below Average Quality of service Below Average Quality of service Average Quality of service Above Average Quality of service Well Above Average Understanding of customers' needs Understanding of customers' needs Well Below Average Understanding of customers' needs Below Average Understanding of customers' needs Average Understanding of customers' needs Above Average Understanding of customers' needs Well Above Average Do you have any additional input regarding the service you received? Question Title * 5. Did you obtain the result you wanted from our services? Yes! Got an increase in interviews offered. Yes! Got a job. Yes! Got into school. Yes! Got more hits on my LinkedIn profile. Yes! Enhanced my professional image. No. Did not see increase in interviews. No. Did not get a job. No. Did not get into school. No. No change in hits on my LinkedIn profile. No. Did not enhance my professional image. Don't know / Still waiting Other (please specify) Question Title * 6. How likely are you to continue using our services? Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Have you ever recommended us to others? If yes, please indicate how many times. If no, why not? Question Title * 7. What is your age? Younger than 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 or older Prefer not to answer Question Title * 8. What best describes your employment status? Employed full-time Employed part-time Self-employed Unemployed, looking for work Unemployed, not looking for work Student Retired Homemaker Military Prefer not to answer Question Title * 9. If you successfully used our job search related services, what best represents the income of the job you obtained? Under $60,000 $60,000 - $79,000 $80,000 - $99,999 $100,000 - $149,999 $150,000 - $199,999 $200,000 - $299,999 $300,000+ Prefer not to answer Other (please specify) Question Title * 10. Do you have any suggestions for improvement, a testimonial for us, or anything else you want to share?(This is your last question! Thank you for participating in helping The Essay Expert track and improve our services and results!) Next