Choosing where to go for your Healthcare

Your GP Practice

We want to hear from you about how you use your health services in Bolton. Your feedback will help us to understand how you use your GP Practice, Chemist/Pharmacy, Accident and Emergency (A & E), NHS 111, Out of Hours care and Urgent Treatment Centres. We also want to hear how we can make it easier for you to get the right care that you need when you or a family member/friend is unwell.

Please take a moment to complete our survey, your feedback is important so we can help improve your experiences. If you would prefer to complete the survey over the telephone, then please contact us on 01204 394603, or email info@healthwatchbolton.co.uk. The survey should take 10-15 mins to complete.

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* 1. What is your postcode?

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* 2. Are you registered with a GP practice? If yes, please tell us the name of the practice:

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* 3. When you last requested an appointment with someone at your GP Practice, how soon did this occur?

On the same day

Within a few days

Within one week

Within two weeks

More than three weeks

I did not get an appointment

Not sure

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* 4. How do you usually prefer to access appointments at your GP Practice? Please tick all that apply.

By telephone

Using the NHS App

Online chat with GP

In person

Other (please specify)

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* 5. Thinking about your GP practice, please share your experiences in the boxes below:

Getting through on the telephone

Getting an appointment with who you want or expect

Getting a timely appointment

Getting to the practice due to transport or cost

Using Ask My GP or other digital Apps

The service you received during your appointment

Other, please state