Financial support from Stonewater Autumn 2023
1.
Name
2.
Email
3.
Address
4.
Thinking back over the year, do you think managing your finances has become easier or harder since January?
Much easier
About the same
Much harder
5.
Have your financial circumstances changed since the beginning of 2023?
Yes
No
6.
If you answered "yes" please let us know what has changed.
7.
Were you aware Stonewater offered the services on the attached flyer?
Yes
No
8.
If you weren’t aware how do you think Stonewater could make customers more aware of the support available?
Email
Social media and the Hubb
Newsletter
Text message
Phone call
Website
MyHome
Other (please specify)
9.
Do you think you may use any of the services in the enclosed flyer?
Yes
No
Not at the moment, but maybe in the future
Prefer not to say
10.
What support would be useful to help you improve your overall financial situation?
Reducing Costs
Earning more money
Help to budget
Help with debt
Other (please specify)
11.
In what circumstances do you think a grant could help?
To assist in buying everyday essentials
Unexpected expenditure like car going wrong or washing machine breaking down
To assist in buying school uniform
To buy white goods for the home like washing machine, fridge etc
To buy furniture for the home
Other setting up home costs
To assist in buying equipment to work
Other (please specify)
12.
Would you like to join an online conversation about the support we offer?
Yes
No
13.
If you needed financial advice or support, where would you go?
Friends or family
My local council
Charities like Clean Slate or Turn2Us
Citizen’s Advice
Local community groups
Stonewater
I don’t tell anyone
Money-saving websites like MoneySavingExpert
Money advice sections of magazines and newspapers
Bank or building society
Financial planner
Social media
Other (please specify)
14.
Which of these places have you sought support from before? (tick all that apply)
Friends or family
My local council
Charities like Clean Slate or Turn2Us
Citizen’s Advice
Local community groups
Stonewater
I don’t tell anyone
Money saving websites like MoneySavingExpert
Money advice sections of magazines and newspapers
Bank or building society
Financial planner
Social media
None of the above
Other (please specify)
15.
Do you find the information that Stonewater sends you about rents and service charges easy to understand?
Yes
No
16.
If you have any other comments or questions on how Stonewater could help customers who need financial support let us know here. If you’ve got a personal query or complaint – please get in touch directly.
17.
Would you like to be entered into our prize draw?
Yes
No