Optimal Physio Client Feedback

At Optimal Physio our clients are everything and we care about helping you achieve your fitness and lifestyle goals without the need for pain relief or surgery.

Feedback is crucial to our ongoing development to make sure we provide you with the exceptional outcomes combined with the professional service that you expect and demand. Please spare a few moments to answer the following questions.

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* 1. On a scale of 1-5 (1 being "unsatisfied not happy at all" & 5 being "extremely satisfied, keep up the good work") how satisfied were you with the level of information, treatment and service Optimal Physio provided to you?

	Miserable	Not happy	Not sure	Happy	Delighted! 5stars
	Miserable	Not happy	Not sure	Happy	Delighted! 5stars

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* 2. If less than 5 what can we do to make it a 5 next time?

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* 3. Who was your treating therapist?

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* 4. Would you refer our services to a work colleague, friend or family member?

Yes, definitely and I will use my free £25 voucher for referring a friend or family member

No, sorry.

Not sure

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* 5. If not, why not?

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* 6. How did you find the booking process?

Online booking was easy to use

Online booking was confusing

Telephone booking was easy to use

Telephone booking was not as good as I would expect

Do you have any feedback for us relating to booking an appointment?

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* 7. Do you follow us on social media?

Facebook

Instagram

Youtube

I read your blogs on the website

I read the emails

I don't follow you on any social media format

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* 1. On a scale of 1-5 (1 being "unsatisfied not happy at all" & 5 being "extremely satisfied, keep up the good work") how satisfied were you with the level of information, treatment and service Optimal Physio provided to you?

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* 2. If less than 5 what can we do to make it a 5 next time?

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* 3. Who was your treating therapist?

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* 4. Would you refer our services to a work colleague, friend or family member?

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* 5. If not, why not?

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* 6. How did you find the booking process?

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* 7. Do you follow us on social media?

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* 8. At Optimal Physio we appreciate our customers thoughts and value their feedback, what do you think we could do to improve our services?