Thank you for agreeing to take this six question satisfaction survey. When you answer, please think of your overall experiences from the past year with Oregon Parks and Recreation Department staff over the phone, through email, and in person when you visited a park.

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* 1. How do you rate the timeliness of the services provided by Oregon Parks and Recreation Department (OPRD)?

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* 2. How do you rate the ability of OPRD to provide services correctly the first time?

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* 3. How do you rate the helpfulness of OPRD employees?

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* 4. How do you rate the knowledge and expertise of OPRD employees?

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* 5. How do you rate the availability of information at OPRD? Think about things like brochures, websites, reservation confirmation letters and personal contacts.

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* 6. How do you rate the overall quality of service provided by OPRD?

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