With the Mental Health Recovery Board hosting the Public Safety Telecommunicator (PST) role specific CIT course in July, we would also like to award one dispatcher/call taker from each of our three counties (Clark, Greene, and Madison) who already exemplifies crisis intervention.
Below in your rationale please share how your nominee has displayed clear, calm communication resulting in de-escalation during a crisis call, or how they embrace active listening skills along with other crisis intervention techniques to help keep both first responders and community safe.