RHD MCIU Participant Satisfaction Survey The participant experience survey is an anonymous survey that anyone who receives services from MCIU can complete to let us know how the experience went for you. If we did a great job, we want to know about it so we can keep providing care that way. If we didn’t meet your needs, we want to know how we can serve you better.If you have any issues with this survey, please reach out to henrietta.hanson@rhd.org Question Title * 1. Who is the person completing the survey? Person who used the service Friend or family member of a person who used the service Professional supporting a person who used the service Other (please specify) Question Title * 2. MCIU Responded Quickly Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 3. MCIU helped address my immediate issue Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 4. MCIU helped connect me to other services and supports Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 5. I felt respected by MCIU staff Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 6. I felt safe in my interaction with MCIU Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 7. I prefer MCIU for crisis support, rather than another first responder (e.g. fire, police, ambulance) Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 8. I would recommend MCIU to a friend/family member in need of crisis support Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 9. I was aware of MCIU before today's interaction Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 10. Overall, I am satisfied with the services I received from MCIU Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 11. What did you like? Question Title * 12. What did you not like? Question Title * 13. Please share any other feedback about your experience with MCIU Optional: If you are interested in being contacted for additional feedback, please provide your name and contact information here: Question Title * 14. Contact info (phone and/or email): Name Email Address Phone Number Question Title * 15. Preferred method of contact Call Text Email Done