Microsoft Outlook 2019 Part 1 Pre/Post Assessment Exam

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* 1. Please confirm your contact information:

Name *

Company

ZIP/Postal Code *

Email Address *

Phone Number

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* 2. What best describes your role?

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* 3. Which of the following is not an Outlook item?

E-mail message

Note

People

Ribbon

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* 4. You can add your social media contacts in Outlook 2016?

True

False

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* 5. Which pane displays the contents of a mail item?

Reading pane

To Do pane

Navigation pane

Mail pane

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* 6. Which feature automatically checks the address book for the message recipient’s name?

AutoCorrect

AutoComplete

Check Names

Spell-checking

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* 7. In what way does a message’s subject change when you forward the message?

The word “FORWARD” appears before the subject

The subject field turns blue

The letters “FW” appear before the subject text

The title bar shows the words “Forward Mail”

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* 8. When you’re using a Search folder, when do you specify the condition that controls which messages are stored in the folder?

After naming the folder

After adding the folder to the Folder Contents list

While creating the folder

After saving the folder

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* 9. When sending an urgent message, what can you do to be alerted when the recipient reads your message?

Request a read receipt.

Request a delivered receipt.

Check the “Call when received!” option.

Call the recipient to ensure they read the message.

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* 10. Which is not a view available in the Contacts folder?

Business Card

Card

Phone

Detail

List

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* 11. How do you create an electronic business card?

Create a new contact.

Click “Electronic Business Card” option.

Use the Electronic Business Card Wizard on the View tab.

In the Current View group, choose Business Card.

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* 12. Which of the following are ways to create a task? (Choose all that apply)

In the Navigation pane, click Tasks to display the Tasks pane, and click the New Task button.

With the Tasks pane active, enter a task title in the “Type a new task” box in the Folder pane.

Enter a task name in the “Type a new task” box in the To-Do Bar.

Flag an e-mail message as a task.

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* 13. True or false? When a task is marked as completed, it appears in the Tasks view list and the To-Do Bar’s Task list with a strikethrough line.

True

False

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* 14. Which of the following can be used to display a different month? (Choose all that apply.)

Forward and Back navigation buttons in Month view

Current View list

Date Navigator

Daily Task list

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* 15. Which button can you use to quickly display the appointments for the current day?

Current button

Today button

Now button

Present button

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* 16. Which one is not a type of meeting attendee?

Meeting organizer

Meeting assistant

Required attendee

Optional attendee

Resource

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* 17. True or false? When you decline a meeting request, an entry is added to your calendar so that you can join the meeting later if you change your mind.

True

False