Microsoft Outlook 2019 Part 1 Pre/Post Assessment Exam Question Title * 1. Please confirm your contact information: Name * Company ZIP/Postal Code * Email Address * Phone Number Question Title * 2. What best describes your role? I am an IT professional responsible for supporting the organization and IT services. I am an HR professional responsible for employee engagement and development. I am a manager or leader helping the organization grow, both in personnel and strategy. I am active duty or retired military dedicated to keeping my skills current. I am unemployed looking to brush up on skills for my next career. I am currently employed looking to move ahead in my career with training and certifications. Question Title * 3. Which of the following is not an Outlook item? E-mail message Note People Ribbon Question Title * 4. You can add your social media contacts in Outlook 2016? True False Question Title * 5. Which pane displays the contents of a mail item? Reading pane To Do pane Navigation pane Mail pane Question Title * 6. Which feature automatically checks the address book for the message recipient’s name? AutoCorrect AutoComplete Check Names Spell-checking Question Title * 7. In what way does a message’s subject change when you forward the message? The word “FORWARD” appears before the subject The subject field turns blue The letters “FW” appear before the subject text The title bar shows the words “Forward Mail” Question Title * 8. When you’re using a Search folder, when do you specify the condition that controls which messages are stored in the folder? After naming the folder After adding the folder to the Folder Contents list While creating the folder After saving the folder Question Title * 9. When sending an urgent message, what can you do to be alerted when the recipient reads your message? Request a read receipt. Request a delivered receipt. Check the “Call when received!” option. Call the recipient to ensure they read the message. Question Title * 10. Which is not a view available in the Contacts folder? Business Card Card Phone Detail List Question Title * 11. How do you create an electronic business card? Create a new contact. Click “Electronic Business Card” option. Use the Electronic Business Card Wizard on the View tab. In the Current View group, choose Business Card. Question Title * 12. Which of the following are ways to create a task? (Choose all that apply) In the Navigation pane, click Tasks to display the Tasks pane, and click the New Task button. With the Tasks pane active, enter a task title in the “Type a new task” box in the Folder pane. Enter a task name in the “Type a new task” box in the To-Do Bar. Flag an e-mail message as a task. Question Title * 13. True or false? When a task is marked as completed, it appears in the Tasks view list and the To-Do Bar’s Task list with a strikethrough line. True False Question Title * 14. Which of the following can be used to display a different month? (Choose all that apply.) Forward and Back navigation buttons in Month view Current View list Date Navigator Daily Task list Question Title * 15. Which button can you use to quickly display the appointments for the current day? Current button Today button Now button Present button Question Title * 16. Which one is not a type of meeting attendee? Meeting organizer Meeting assistant Required attendee Optional attendee Resource Question Title * 17. True or false? When you decline a meeting request, an entry is added to your calendar so that you can join the meeting later if you change your mind. True False Done