Customer Sentiment Survey - 10/24/2023

Question Title

* 1. Name

Name

Question Title

* 2. In the last month, customers buying Swagelok GENERAL INDUSTRIAL products would rate our ability to meet their delivery expectations as:

Exceeding their business needs

Fully meeting their business needs

Mostly meeting their business needs

Falling somewhat short of meeting their business needs

Falling far short of their business needs

N/A - We do not have active general industrial product orders

Question Title

* 3. In the last month, customers buying Swagelok GENERAL INDUSTRIAL products would rate our performance on meeting their delivery expectations as:

Better than competitive suppliers

The same as competitive suppliers

Worse than competitive suppliers

N/A - We do not have active general industrial product orders

Question Title

* 4. Please share any GENERAL INDUSTRIAL competitive intelligence here (including delivery, pricing, etc.).

Question Title

* 5. In the last month, have you had customers buying any HIGH-PURITY products?

Yes

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* 6. In the last month, customers buying Swagelok HIGH-PURITY products would rate our ability to meet their delivery expectations as:

Exceeding their business needs

Fully meeting their business needs

Mostly meeting their business needs

Falling somewhat short of meeting their business needs

Falling far short of their business needs

N/A - We do not have active HIGH-PURITY product orders

Question Title

* 7. In the last month, customers buying Swagelok HIGH-PURITY products would rate our performance on meeting their delivery expectations as:

Better than competitive suppliers

The same as competitive suppliers

Worse than competitive suppliers

N/A - We do not have active HIGH-PURITY product orders

Customer Sentiment Survey - 10/24/2023

Question Title

* 1. Name

Question Title

* 2. In the last month, customers buying Swagelok GENERAL INDUSTRIAL products would rate our ability to meet their delivery expectations as:

Question Title

* 3. In the last month, customers buying Swagelok GENERAL INDUSTRIAL products would rate our performance on meeting their delivery expectations as:

Question Title

* 4. Please share any GENERAL INDUSTRIAL competitive intelligence here (including delivery, pricing, etc.).

Question Title

* 5. In the last month, have you had customers buying any HIGH-PURITY products?

Question Title

* 6. In the last month, customers buying Swagelok HIGH-PURITY products would rate our ability to meet their delivery expectations as:

Question Title

* 7. In the last month, customers buying Swagelok HIGH-PURITY products would rate our performance on meeting their delivery expectations as:

Question Title

* 8. Please share any HIGH-PURITY competitive intelligence here (including delivery, pricing, etc.).