Client Experience
Please provide feedback in relation to your most recent visit with us.
*
1.
In which location were you and your pet seen by a member of the CVSS team?
(Required.)
Annapolis
Columbia
Towson
*
2.
Which surgeon or rehabilitation therapist did you see?
(Required.)
Dr. Burgess
Dr. Carlino, CCRT
Dr. Evans
Dr. Gauthier
Dr. Jeyakumar
Dr. Keats
Dr. Middlestead
Dr. Minihan
Dr. Moore
Dr. Prostredny
Dr. Wyant, CCRT
Abigail McNair, CCRP
Other (please specify)
*
3.
My most recent visit to CVSS was
(Required.)
within the last 14 days
between 2 - 4 weeks ago
between 1 month - 3 months ago
between 6 months - 12 months ago
over a year ago
4.
I was greeted warmly by CVSS team memebers.
Strongly Disagree
1 star
Disagree
2 stars
Neutral
3 stars
Agree
4 stars
Strongly Agree
5 stars
5.
My appointment started within an acceptable time frame.
Strongly Disagree
1 star
Disagree
2 stars
Neutral
3 stars
Agree
4 stars
Strongly Agree
5 stars
6.
I felt as though my pet & I were treated compassionately.
Strongly Disagree
1 star
Disagree
2 stars
Neutral
3 stars
Agree
4 stars
Strongly Agree
5 stars
7.
The doctor or therapist thoroughly explained the diagnosis and the treatment plan. All of my questions were answered.
Strongly Disagree
1 star
Disagree
2 stars
Neutral
3 stars
Agree
4 stars
Strongly Agree
5 stars
8.
The CVSS team members were professional & courteous.
Strongly Disagree
1 star
Disagree
2 stars
Neutral
3 stars
Agree
4 stars
Strongly Agree
5 stars
9.
Overall, my pet & I received excellent service from CVSS.
Strongly Disagree
1 star
Disagree
2 stars
Neutral
3 stars
Agree
4 stars
Strongly Agree
5 stars
10.
Overall, my pet & I received excellent
care
from CVSS.
Strongly Disagree
1 star
Disagree
2 stars
Neutral
3 stars
Agree
4 stars
Strongly Agree
5 stars
11.
Have you ever recommended CVSS to others ?
No I have not recommended and I do not plan on it
I have not had the chance to recommend as of yet, but I definitely would
Yes, I have recommended CVSS to others
12.
Do you have any suggestions for improvement for CVSS?
*
13.
Your pet's name
(Required.)
*
14.
What species is your pet?
(Required.)
Cat
Dog
15.
Your last name (optional)
Current Progress,
0 of 15 answered
