Client Satisfaction Survey
1.
On a scale of 0 to 10,
How likely is it that you would recommend New Hope Family Services to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
Overall, how satisfied or dissatisfied are you with our company?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Which of the following words would you use to describe the services you received? Select all that apply.
Reliable
High quality
Useful
Ineffective
Poor quality
Unreliable
4.
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
5.
How responsive have we been to your questions or concerns about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
6.
How long did you receive services from our company?
Less than six months
Six months to a year
1 - 2 years
3 or more years
7.
Do you have any other comments, questions, or concerns?
Current Progress,
0 of 7 answered