Client Satisfaction Survey

Question Title

* 1. How likely is it that you would recommend New Hope Family Services to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 3. Which of the following words would you use to describe the services you received? Select all that apply.

Reliable

High quality

Useful

Ineffective

Poor quality

Unreliable

Question Title

* 4. How well do our services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 5. How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 6. How long did you receive services from our company?

Less than six months

Six months to a year

1 - 2 years

3 or more years

Client Satisfaction Survey

Question Title

* 1. How likely is it that you would recommend New Hope Family Services to a friend or colleague?

Question Title

* 2. Overall, how satisfied or dissatisfied are you with our company?

Question Title

* 3. Which of the following words would you use to describe the services you received? Select all that apply.

Question Title

* 4. How well do our services meet your needs?

Question Title

* 5. How responsive have we been to your questions or concerns about our services?

Question Title

* 6. How long did you receive services from our company?

Question Title

* 7. Do you have any other comments, questions, or concerns?