Short-term Rehabilitation Survey
1.
How would you assess your arrival, welcome, and move-in experience? Please share your impressions in the comment box below, even if they are COVID specific.
Poor
Below Average
Average
Above Average
Excellent
Comments
2.
Did your room provide you what you needed to enjoy your stay?
No
Somewhat
Mostly
Yes
Would you suggest additional amenities?
3.
During your stay, did you feel that the nursing team listened, communicated carefully, was responsive to your needs (such as answering your call button in a timely fashion), and did everything they could to support you?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
What could be improved?
4.
Acknowledging the safety guidelines around COVID, were you given opportunities to enjoy programs and amenities during your stay?
No
Yes
If yes, did they enhance your stay or would you like to suggest ways they could be improved?
5.
Did housekeeping clean your room in a timely fashion, to your satisfaction, and did you find all areas of Noble clean?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
What areas could be improved?
6.
During your stay at Noble Horizons, how satisfied were you with the quality/variety of food and food service?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Do you have any changes or suggestions you'd like to see implemented?
7.
Was the frequency of your therapy services appropriate and were the therapists helpful and compassionate?
No
Somewhat
Mostly
Yes
Any feedback or suggestions?
8.
During your discharge, were your care plans clearly explained?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
Would you like to suggest improvements?
9.
On a scale of 1 to 10 with 10 being the highest, how would you rate your experience at Noble Horizons and why?
Lowest
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
Highest
10 stars
Please explain your rating
10.
What about your experience would you recommend to your friends and family, and how might it be even better?
Current Progress,
0 of 10 answered