Homelessness Australia - impact of the housing crisis

Assessing the Impact of the Housing Crisis

This survey is designed to understand the challenges faced by homelessness support workers in Australia due to the ongoing housing crisis. Your responses will help in identifying key areas of concern and potential solutions. All responses are confidential.
1.Role and experience
What is your current role in the homelessness sector?
2.Incidence of turning away individuals 
On a scale of 1 to 10 (1 being very rare and 10 being very frequent), how often have you had to turn away individuals seeking help due to the housing crisis?
1 Very rare
2
3
4
5
6
7
8
9
10 Very frequent
3.Incidence of turning away individuals
Has this problem worsened in the last year?
4.Incidence of restricting support
On a scale of 1 to 10 (1 being very rare and 10 being very frequent), how often have you had to provide less support than is needed to clients because of demand pressures?
1 Very rare
2
3
4
5
6
7
8
9
10 Very frequent 
5.Incidence of restricting support
Has this problem worsened in the last year? 
6.Emotional impact
On a scale of 1 to 10 (1 being no impact and 10 being extremely high impact), how would you rate the emotional toll of having to turn people away or provide less support than is needed?
1 No impact
2
3
4
5
6
7
8
9
10 Extremely high impact
7.Resource Scarcity
How has the housing crisis affected access to the resources and support provided at your organisation? Please provide an open response.
8.Workload changes
On a scale of 1 to 10 (1 being significantly decreased and 10 being significantly increased), how has your workload changed as a result of the housing crisis?
1 Significantly decreased
2
3
4
5
6
7
8
9
10 Significantly increased
9.Client impact
In your experience, how has the housing crisis impacted the well-being of the individuals you assist? Please provide an open response.
10.Policy effectiveness
On a scale of 1 to 10 (1 being not effective at all and 10 being highly effective), how would you rate government's current policies and measures to address homelessness amid the housing crisis?
1 Not effective at all
2
3
4
5
6
7
8
9
10 Highly effective
11.Resource Allocation
If additional resources were available, where do you think they should be allocated to best assist those impacted by the housing crisis? Please provide an open response.
12.Funding cuts
The Commonwealth Government has recently declined to guarantee more than $70 million in funding from July 2024, creating a risk of cuts to staffing and resources in the homelessness sector. If these cuts proceed what impact do you think this will have on service capacity on a scale of 1 to 10 (1 being minimal impact and 10 being huge impact)?
1 Minimal impact
2
3
4
5
6
7
8
9
10 Huge impact
13.Additional observations

Are there any other observations or insights you would like to share about your experience working in the homelessness sector during the housing crisis?
14.This survey is confidential, but if you want to hear more about the campaign for more funding include your email here.